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About the Role

The Client Associate is a key member of the EMEA sales team, partnering closely with Client Partners to support revenue growth across Dow Jones’s portfolio of integrated advertising and partnership solutions. This role is designed for a highly organised, commercially minded team player who can help move opportunities forward, deliver excellent client support, coordinate effectively with internal partners and contribute to a high-performing sales environment.

Responsibilities

Support all aspects of media sales activity for designated Client Partners and Associate Clients Partners, acting as a reliable day-to-day partner across active accounts and opportunities.
Manage day-to-day communication with clients, agencies and internal teams, ensuring deadlines, materials and follow-ups are handled accurately in a fast-paced, deadline-driven environment.
Coordinate core print execution tasks, including confirming positioning and premium inventory, pulling rates from Print Monty, preparing print IOs, sending print specs, following up on materials, sharing booking details with Print Ops and attaching rate approvals in Salesforce.
Liaise with Ad Services and other internal stakeholders to resolve creative issues, flags and operational questions, while helping develop proactive solutions, partnership concepts and pricing support.
Maintain Salesforce hygiene, including account and deal creation, pipeline clean-up and allocation or adjustment requests with director approval.
Respond to agency and client questions regarding WSJ Barron’s Group advertising and create complimentary subscriptions for clients and agency partners when needed.
Coordinate and prepare client proposals, meeting prep decks and supporting materials for presentations, sales calls and RFP responses when needed.
Support prospecting and revenue growth by generating new ideas across print & digital, identifying new lines of business and monitoring assigned accounts, competitor activity and market developments.
Handle key print-related follow-up tasks such as sending e-tears, voucher copies and assisting with print billing communication, print quality disputes or other dispute resolution.

Requirements

Early-career in sales support - ideally 0-2 years of experience.
Strong interest in media, advertising, client partnerships and integrated marketing solutions across multiple channels.
Excellent written and verbal communication skills, with the confidence to interact professionally with clients, agencies and internal stakeholders.
Strong attention to detail and the ability to manage multiple priorities with accuracy and pace.
Highly organised and proactive, with a collaborative mindset and a willingness to take ownership of tasks and follow-through.
Comfortable working both independently and as part of a team in a dynamic commercial environment.
Strong presentation, coordination and project management skills.
Proficiency with core business tools such as Google Workspace, Microsoft Office and CRM platforms.
Interest in luxury, business or premium media audiences is helpful, though not essential.

Skills

Google Workspace
Microsoft Office
CRM platforms
Salesforce
Presentation skills
Coordination skills
Project management skills

Location

EMEA

Work Type

Hybrid

Experience Level

0-2 years of experience

Benefits

Comprehensive Insurance Plans
Paid Time Off
Family Care Benefits
Access to Dow Jones Products
Subscription Discounts
Employee Referral Program
Employee Well-being Support & Fitness Programs
Financial Health Programs
Cybersecurity Protection

About the Company

Dow Jones - Media Sales

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
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