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About the Role

CVS Health is transforming health care by improving access, lowering costs, and being a trusted partner. Our 3rd year Pharmacy Interns play a critical role in supporting pharmacy teams, developing their skills, and preparing for future pharmacist roles. This role involves applying academic knowledge to real-world practice under the guidance of a preceptor, gaining hands-on experience in pharmacy operations, and contributing to excellent patient care.

Responsibilities

• Complete a comprehensive training roadmap, focusing on Key Learning Experiences (KLEs).
• Assist the pharmacy team to ensure smooth operations, prompt, safe, and accurate prescription fulfillment.
• Provide caring service that exceeds patient expectations.
• Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Demonstrate empathy and genuine care in all interactions.
• Contribute to a safe and inclusive culture.
• Follow company SOPs at each workstation to help manage and improve patient health.
• Follow pharmacy workflow procedures for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by creating heartfelt and personalized moments.
• Keep patients healthy by offering immunizations and other services.
• Demonstrate compassionate care by solving or escalating patient problems.
• Counsel patients, field medical questions, and solicit medical history information under supervision.
• Take telephonic prescriptions and clarify or facilitate medication changes with prescribers, where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members.
• Complete basic inventory activities, such as putting away deliveries and completing cycle counts.
• Contribute to a high-performing team, embrace a growth mindset, and be receptive to feedback.
• Actively seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs.
• Voluntarily travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services where allowable by law.
• Complete additional licensure and training requirements to support preparing and administering vaccines.
• Educate patients about the importance of vaccines.
• Monitor for and respond to adverse reactions; report adverse reaction events.
• Review and collect patient information; track and document for each applicable patient.

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Actively look for ways to help people, and do so in a friendly manner.
• Notice and understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication to interact with patients and colleagues.
• Utilize active listening.
• Ability to use math to solve problems.
• Identify challenging patient or colleague interactions and choose the best course of action.
• Be mobile and remain upright for extended periods of time.
• Lift, scan, and bag items.
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items.
• Move fingers repetitively.
• Extend hand(s) and arm(s) multiple directions.
• Control precision; quickly adjust machines to exact positions.
• Stoop to a considerable degree.
• Close visual acuity.
• Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force.
• Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force.
• Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word.
• Ability to receive detailed information through oral communication.
• Any additional tasks as directed by Supervisor or Manager.

Skills

• Pharmacy operations
• Patient care
• Standard Operating Procedures (SOPs)
• Communication
• Empathy
• Active listening
• Inventory management
• Growth mindset
• Flexibility
• Microsoft Suite (Outlook, Excel, Word, PowerPoint)

Location

• Retail locations

Work Type

• Part-time

Experience Level

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting (preferred)

Education Level

• ACPE accredited college or school of pharmacy

Salary/Compensations

• $20.00 - $23.75

Benefits

• Dental
• Vision
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs

About the Company

• CVS Health is focused on transforming health care for customers and making the company a great place to work.
• We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner.
• We are pioneering a bold new approach to total health care.
• As health care innovators, we are making quality care affordable, accessible, simple and seamless.

Equal Opportunity

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.