About the Role
Manage and grow relationships with existing and new customers in the Foodservice and QSR industry. This role requires a proactive and strategic approach to customer management, ensuring customer satisfaction and driving business growth by fostering cross-functional relationships and achieving revenue, volume, and profitability targets. Increase Kerry's visibility as the top-of-mind Taste & Nutrition partner.
Responsibilities
- Build strong strategic relationships within customers' organizations and foster counterpart relationships within Kerry.
- Identify and deliver new business opportunities through custom product and integrated solution selling aligned with strategic pillars for sustainable and profitable growth.
- Continuously deepen knowledge on Kerry technologies and capabilities to unlock new opportunities with customers.
- Utilize strong project management, stakeholder management, and commercial acumen for smooth project execution, proactive pipeline management, and defending existing business.
- Develop and execute customer growth plans by identifying whitespace opportunities, expanding product penetration, and strengthening strategic partnerships.
- Leverage customer feedback, market intelligence, and industry trends to anticipate customer needs and proactively position Kerry solutions.
- Partner effectively with R&D, Marketing, Operations, Regulatory, and Supply Chain teams to deliver seamless customer solutions.
- Articulate Kerry’s value proposition by demonstrating how solutions solve customer challenges, create differentiation, and deliver measurable business outcomes.
- Drive high levels of customer satisfaction through responsiveness, solution-oriented engagement, and consistent delivery on commitments.
Requirements
- Bachelor’s Degree with a minimum of 5 years of sales and/or account management experience within the Food & Beverage industry.
- Proven experience working successfully with multifunctional teams to ensure achievement of strategic business goals.
- Strong commercial acumen with the ability to identify growth opportunities, manage customer portfolios, and deliver profitable business results.
- Excellent stakeholder management and communication skills, with the ability to build effective relationships across customer organizations and internal functions.
- Demonstrated negotiation and influencing skills to drive customer engagement, secure new business opportunities, and support long-term partnerships.
- Results-oriented and self-driven, with strong planning and organizational capabilities to effectively manage priorities in a dynamic business environment.
Skills
- Sales
- Account Management
- Customer Relationship Management
- Strategic Planning
- Business Development
- Project Management
- Stakeholder Management
- Commercial Acumen
- Negotiation
- Influencing
- Communication
- Planning
- Organization
Location
- Bella Vista, Sydney, NSW
Work Type
- Full-time
Experience Level
- Minimum 5 years of sales and/or account management experience
Education Level
- Bachelor’s Degree
About the Company
- Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.
- Partner with customers to create healthier, tastier and more sustainable products.
- Vision is to be our customers' most valued partner, creating a world of sustainable nutrition.
- A career with Kerry offers an opportunity to shape the future of food while providing opportunities to explore and grow in a truly global environment.
