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Responsibilities

• Manage all aspects of the Soho Home office and warehouse to ensure professional, safe, and welcoming environments for staff and visitors.
• Act as the main point of contact and support for the Retail team, ensuring they are informed on Company updates and consistency between Soho Home and Soho House support office policies and benefits.
• Oversee maintenance, repairs, and facilities management, including ordering supplies and liaising with landlords, cleaners, and contractors.
• Manage office equipment and liaise with IT support for troubleshooting.
• Manage office budget and expenses.
• Coordinate incoming and outgoing post, couriers, deliveries, and office shipments.
• Support health, safety, and compliance, including first aid, fire safety, and workplace documentation.
• Support company-wide meetings, presentations, and town halls.
• Foster a positive and collaborative office culture.
• Partner with the People and Development team to assist with onboarding, offboarding, group training, and team culture initiatives.
• Lead the Social Committee and engage volunteers for office and retail events.
• Manage all retail team local and international travel.

Requirements

• Previous Office Management / Office Administration experience.
• Proficiency in Microsoft Office, specifically Outlook, Excel, and PowerPoint.
• Excellent organizational and communication skills.
• Proactive, collaborative team player with a positive, can-do attitude.
• Hands-on and comfortable working in a varied role.
• Strong attention to detail and pride in maintaining a welcoming office environment.

Benefits

• Competitive compensation packages with global benefits and perks.
• Training to develop technical and managerial skills.
• Soho Friends Membership.
• 50% off Food & Drink, 7 days a week.
• Staff Room Rates.
• Private Health and Dental Care.
• Weekly Pay.
• Life Assurance.
• Up to 50% Staff Discount on Cowshed & Soho Home.
• In Office Dog Policy on Fridays.
• Season Ticket Loan.
• Christmas Office Closure.
• 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions.
• Cookhouse & House Tonic programs offering unique food and drink trainings, events, and opportunities.
• Continuous training for personal and professional development.
• Exclusive access to a benefits platform with hundreds of discounts.
• Team Events including fitness sessions, cinema screenings, and art classes.

About the Company

• Soho House offers competitive compensation packages that feature global benefits and perks.
• Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.