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About the Role

Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support.

Responsibilities

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.
• Preparation, transportation, and personal care of the deceased with professionalism, dignity, respect and adherence to health and safety standards.

Requirements

• A full manual UK driver’s licence.
• The ability to perform the physical aspects of the role (such as manual lifting).
• Good IT skills, with the confidence to use a range of technology devices (e.g. computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.
• All positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties.
• Successful applicants will undergo DBS checks, adverse media checks, and an occupational health questionnaire.
• Social media activity will be checked on platforms like Facebook, Twitter and Instagram.

Skills

• Manual lifting
• IT skills
• Customer service
• Attention to detail
• Accuracy
• Calmness in emotional circumstances
• Compassion
• Sensitivity
• Empathy

Location

• Purley, CR8 4DA
• Earlsfield

Work Type

• Part time
• On call rota

Salary/Compensations

• £13.24 per hour

Benefits

• Competitive salary
• Excellent pension scheme
• Discounts on a range of Co-op products and services
• 30% off Co-op branded products
• 10% off other brands in our food stores
• 23 days holidays (pro rata, rising with service)
• Pension with up to 10% employer contributions
• Access to Employee Assistance Programme
• Access to virtual GP
• Free eye tests
• Endless career development opportunities including apprenticeships
• Access to Stream - a money management app

About the Company

• At the Co-op, you’ll be part of something meaningful.
• We’re owned by our members.
• We’re an organisation that puts people and communities first, and we’re powered by purpose.
• We want this to be a place where you can thrive.

Equal Opportunity

• We're building diverse and inclusive teams that reflect the communities we serve.
• We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
• We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
• If you need any adjustments during the recruitment process, we'll support you.