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About the Role

We are seeking a seasoned product leader with a background in Airlines/Travel and Consulting to join our Customer Experience, Product and Design (CXPD) service line. This role involves partnering with clients to understand their needs, making recommendations, and providing expertise on bringing new products from concept to market and scale. You will drive innovation, manage the product development lifecycle using lean and hypothesis-driven approaches, and establish market landscapes and go-to-market strategies.

Responsibilities

Partner with clients to understand their context and needs, make recommendations, and provide advice and hands-on expertise on taking new products from concept to market to scale.
Drive the innovation mindset and the overall product development lifecycle, utilizing lean and hypothesis driven approaches to identify, conceptualize and pilot new products that deliver undeniable value.
Establish the market & competitive landscape, go to market strategy and business case or economic model for the opportunity with our clients.
Lead stakeholders to think about customer’s problems, business outcomes and guide them through the change of moving to empowered product teams that create strategic growth for the organization.
Shape and lead teams to deliver client engagements effectively for the client and operationally sound for Thoughtworks.
Help shape CXPD service line value propositions, creating case studies, points of view and other content through insights on client needs and solutions, and by defining repeatable practices.
Get involved in pre-sales, creating proposals and pitches, shaping engagements for clients and educating clients and colleagues about the value of our services.
Contribute to the growth and scale of our business through recruiting, community building, mentorship and driving continuous improvement in practices and techniques.

Requirements

10+ years of experience in leading new ideas from concept to launch and scale with expertise in go-to-market strategy and developing new revenue streams.
Experience in commercial and economic modelling, including monetisation strategy.
Experience in bringing an innovation mindset into an organisation at scale and creating sustained innovation investment across strategic horizons.
Depth in conducting research and bringing market trends, customer and competitive insights to facilitate strategic ideation to identify opportunities for strategic growth.
Depth and expertise in developing value proposition, using lean approaches to test viability, feasibility and desirability to achieve problem-solution and product-market fit before scaling.
Demonstrated hypothesis and data driven problem-solving orientation with exceptional ability to create structured quantitative and qualitative analyses.
Operate at company, portfolio and product level — defining and executing a strategy, shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success.
Advise clients on becoming a value-driven, customer-centric product organisation and drive the change by introducing best practices in product management, value delivery and measurement and making innovation mainstream.
Expertise in the end-to-end product development lifecycle, agile and lean software development practices.
Skilled at operating and building relationships with C-suite executives and confident in driving conversations at the intersection of technology and business.
Strong interpersonal skills — active listening, persuading and empathising with others and excellent written and verbal communication.
Ability to formulate and deliver insights around complex business problems in a thoughtful and persuasive manner.
Strong consulting skills and can operate with ambiguity.
Bias for action, and can break down complex problems into tangible steps.
Enjoy collaborating with multidisciplinary teams and can operate as an advisory but also as a hands-on practitioner.
Passionate about creating thought-leadership and representing our brand and value proposition in external events, and by writing articles or white papers.

Skills

Go-to-market strategy
Developing new revenue streams
Commercial and economic modelling
Monetisation strategy
Innovation mindset
Market trends analysis
Customer insights
Competitive insights
Strategic ideation
Value proposition development
Lean approaches
Hypothesis-driven problem-solving
Quantitative analysis
Qualitative analysis
Strategy execution
Roadmap development
Product management best practices
Value delivery
Measurement
Agile software development
Lean software development
Relationship building with C-suite executives
Interpersonal skills
Active listening
Persuasion
Empathy
Written communication
Verbal communication
Consulting
Collaboration
Thought-leadership

Location

Onsite

Work Type

Full-time

Experience Level

10+ years of experience

Benefits

Interactive tools for career development
Numerous development programs
Supportive teammates for growth

About the Company

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech.
As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work.
For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.
Bring your brilliant expertise and commitment for continuous learning to Thoughtworks.
Together, let’s be extraordinary.