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About the Role
As an Account Director at AKQA, you will cultivate and manage senior client relationships, acting as a trusted advisor, strategic partner, and agency leader. You will transform client businesses by identifying and creating opportunities that add value across their digital ecosystem, working closely with multidisciplinary teams to deliver high-impact work.
Responsibilities
- Identify and cultivate new business opportunities through strong senior client relationships.
- Be accountable for revenue and forecast management across accounts, ensuring accurate reporting.
- Monitor, maintain, and drive a strong pipeline of client growth.
- Encourage a fearless, entrepreneurial approach to solving problems and unlocking opportunities.
- Work collaboratively across disciplines to provide clients with relevant insights, industry trends, and best practices.
- Drive and inspire a high-performing, professional, and passionate team.
- Mentor and coach junior team members, fostering growth and development across the wider team.
Requirements
- Strong strategic and commercial acumen with a thorough understanding of business growth drivers.
- Demonstrable experience in a similar senior agency role, with the ability to show measurable impact across clients, projects, or teams.
- Experience within the CX space across web development, ideally managing or leading complex projects involving multiple internal and external stakeholders.
- Strong problem-solving, negotiation, and risk management skills.
- Proven ability to identify, develop, and convert new business opportunities effectively.
- Excellent written and verbal communication skills with strong stakeholder management capability.
- Sharp attention to detail and a drive for excellence.
- A collaborative ‘one team’ mindset that enables clients and agency partners to work cohesively and successfully.
Skills
- Client relationship management
- Strategic planning
- Business development
- Revenue management
- Forecasting
- Pipeline management
- Problem-solving
- Negotiation
- Risk management
- Stakeholder management
- Communication (written and verbal)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
- Director
Benefits
- Ongoing personal and professional development
- Opportunities to learn and grow within a multidisciplinary team
About the Company
- AKQA (part of WPP) manages every facet of client relationships, ensuring collaborations deliver the best possible outcomes.
- AKQA fosters an inclusive and innovative culture, surrounded by bright minds.
- AKQA's hybrid studio model supports collaboration, flexibility, and craft.
- WPP is the trusted growth partner for the world’s leading brands, uniting media intelligence, data solutions, creativity, production, enterprise solutions, and strategic counsel.
- WPP helps clients navigate change, capture opportunity, and deliver transformational growth.
Equal Opportunity
- AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
- AKQA is committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.