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About the Role

The Operations Director is a key leadership role responsible for strengthening operational excellence, governance, and business performance across WW+P. The role ensures commercial integrity, financial sustainability, effective risk management, and alignment with 10N and Egis Group standards, driving operational improvement and supporting sustainable profitability.

Responsibilities

• Lead the global commercial strategy, driving accountability and commercial discipline across all studios.
• Advise the CEO, Executive Committee and Studio Leads on business performance, commercial priorities and strategic decisions.
• Improve project and studio profitability through effective forecasting, resource planning and financial management.
• Lead Contract Progress Reviews (CPRs), major project reviews and collaboration with dhk to maximise project outcomes.
• Develop and continuously improve the operating model, governance framework and business processes across WW+P.
• Strengthen contracting, risk management, bidding, revenue recognition, billing and cash collection practices.
• Chair the Commercial Operations forum and oversee Legal, Ethics & Compliance, IMS & Risk, Procurement, Real Estate, Health & Safety and governance documentation.
• Ensure alignment with 10N and Egis Group policies, systems and governance requirements.
• Ensure accurate, timely and consistent operational and financial information to support business decisions.
• Oversee forecasting, budgeting, cost control and key business metrics.
• Partner with Finance, IT and shared services to improve systems, reporting capability and Oracle implementation.
• Build commercial and operational capability across contract management, project management and project controls.
• Develop leadership capability, succession planning and knowledge sharing across studios.
• Foster collaboration between Studio Leads, Finance, Growth, Design and Executive leadership to support integrated business planning.
• Support the delivery of WW+P's strategic priorities through operational excellence and continuous improvement.
• Champion initiatives that strengthen innovation, sustainability, digital transformation and technical excellence.
• Drive alignment across global operations, business services and leadership to support sustainable growth.

Requirements

• Significant senior leadership experience within architecture, engineering, design, construction or other project-based professional services businesses.
• Proven success improving profitability and operational performance across complex, multi-studio or international organisations.
• Strong experience in project financial management, commercial risk and business transformation.
• Experience implementing business systems and operational improvement initiatives.

Skills

• Strong commercial and financial acumen with a deep understanding of project-based businesses.
• Ability to translate business data into strategic insight and informed decisions.
• Excellent stakeholder management, influencing and change leadership skills.
• Experience designing practical operating models, governance and business processes in complex organisations.
• Collaborative, pragmatic and outcomes-focused leadership style.
• Strategic with a hands-on approach to delivery.
• Ability to build trust, develop capability and create accountability across diverse teams.

Location

• London

Work Type

• Full-time

Experience Level

• Senior leadership

Benefits

• Opportunity to work on high-profile, nationally significant projects
• A collaborative, multidisciplinary environment with strong technical depth
• The ability to shape and grow a key capability area
• A clear path for career progression
• A culture focused on innovation, sustainability, and meaningful impact

About the Company

• WW+P is a world-leading architecture and planning practice founded in 1985 with over 400 architects, urban designers and planners across 12 studios worldwide.
• The practice integrates planning, urban design, landscape and architecture to deliver projects that unite visionary regenerative design thinking with technical excellence.
• WW+P's work spans scales and disciplines to build better cities, smarter infrastructure, and more inclusive communities.
• WW+P is part of 10N Collective, a group of urbanism, architecture and related design experts brought together by Egis Group.
• In 2026 SvN Architects and Planners merged with WW+P, creating over 80 years of combined experience in transformative urban design and planning.

Equal Opportunity

• Egis is committed to promoting diversity and inclusion.
• We welcome applications from candidates of all backgrounds and experiences.
• EGIS is an Equal Opportunities employer and we recognise the value of a Diverse Organisation.
• EGIS appreciates all job applications.
• If you decide to apply for an opportunity at EGIS, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role.
• We value each and everyone’s contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected.