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About the Role

Seeking a highly experienced and strategic Account Manager to manage accounts, drive incremental sales growth, and maintain high customer satisfaction (CSAT) within mid-to-large enterprises in the Industrial, Consumer Goods, and Retail sectors. The ideal candidate has a proven ability to engage effectively with all levels of IT management and a strong understanding of IT technologies.

Responsibilities

• Managing accounts
• Driving incremental sales growth
• Maintaining high customer satisfaction (CSAT)

Requirements

• 10+ years of experience in Account Management in the US
• Experience with Manufacturing/Consumer Goods/Retail sectors preferred
• Handled US $10M+ annual revenue accounts
• Experience in working in mid-to-large enterprises
• Experience with GSIs as an Account Manager, CP preferred
• Significant understanding and articulation capability of IT Technologies/Services from infra to apps to AI
• Solid track record of success, supported by strong references

Skills

• Strong Communication Skills

Location

• Long Island, NY
• NY
• NJ
• CT

Work Type

• Full-time

Experience Level

• 10+ years

Benefits

• Industry-leading benefits, support, and services for holistic health and wellbeing
• Flexible arrangements that work for you (role and location dependent)

About the Company

• Hitachi Digital Services is a global digital solutions and transformation business with a bold vision.
• We are people-centric and power good by future-proofing urban spaces, conserving natural resources, protecting rainforests, and saving lives.
• We are a global, team of innovators harnessing engineering excellence and passion to co-create meaningful solutions to complex challenges.
• We turn organizations into data-driven leaders that can make a positive impact on their industries and society.
• Hitachi is a global company operating across a wide range of industries and regions.
• We are committed to building an inclusive culture based on mutual respect and merit-based systems.

Equal Opportunity

• We are proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.
• Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.