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About the Role

This role is a rare opportunity for a visionary People leader who combines commercial thinking with genuine empathy, and who understands that exceptional culture is created through presence, humility and meaningful human connection. Inspired by Japanese principles, you will cultivate an environment where team members feel seen, supported and empowered. As a trusted advisor, you will shape the culture of a luxury lifestyle brand, attract talent, develop leaders, and create an environment where people flourish, supporting the brand's growth and establishing people foundations for the future.

Responsibilities

Partner with the General Manager and Guidance Team to deliver an exceptional team member experience.
Create a culture where purpose, wellbeing and performance exist in harmony.
Attract, develop and retain extraordinary talent.
Champion leadership development, succession planning and organisational capability.
Foster an inclusive, engaged and values-driven workplace.
Ensure best practice across employee relations, compliance and People Operations.
Lead the implementation, optimisation and ongoing governance of Workday, partnering with regional and global teams to embed world-class people processes.
Support future growth initiatives and help shape the next chapter of the brand.

Requirements

Significant senior People Operations leadership experience within luxury hospitality.
Experience leading teams in Japan or another major Asian gateway city such as Singapore, Hong Kong, Bangkok, Seoul or Shanghai.
A deep appreciation of Japanese culture and the ability to lead with authenticity, respect and curiosity.
Experience in hotel openings, organisational transformation or multi-property environments.
Strong commercial acumen balanced with genuine care for people.
Experience driving the implementation and ongoing optimisation of Workday.
Outstanding coaching, influencing and stakeholder management skills.

Skills

Japanese language skills would be highly regarded, although not essential for the right candidate.

Location

Tokyo

Work Type

Full-time

Experience Level

Senior leadership

About the Company

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way.
At 1 Hotels, we believe the best guest experiences begin with extraordinary people.
Nature is our guide. Purpose is our foundation. We create places that are thoughtful, beautifully crafted and deeply connected to their surroundings. Every decision we make is rooted in care—for our guests, our communities, our planet and each other.
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Equal Opportunity

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.