About the Role
As a Solutions Engineer at Claroty, you will serve as a strategic technical advisor and trusted partner throughout the sales lifecycle, bridging business needs with deep technical expertise to support enterprise customers across industrial, healthcare, energy, and critical infrastructure sectors. In this high-impact, customer-facing role, you will collaborate closely with Sales, Product, Engineering, and Customer Success to design and deliver tailored cybersecurity solutions for complex OT/ICS environments.
Responsibilities
- Serve as the primary technical resource for the sales team and prospective customers, providing subject matter expertise on OT/ICS cybersecurity and Claroty’s platform.
- Lead detailed technical discovery sessions to understand customer environments, operational challenges, and cybersecurity maturity.
- Translate customer pain points into solution strategies aligned with both technical requirements and business objectives.
- Deliver compelling, customized product demonstrations and technical presentations to diverse audiences.
- Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations.
- Document findings and present results that clearly demonstrate technical value, risk reduction, and ROI.
- Architect and propose scalable Claroty solutions that integrate seamlessly with existing IT and security infrastructure.
- Own and contribute to technical responses for RFPs, RFIs, and security questionnaires, ensuring competitive positioning and technical accuracy.
- Support Sales and Channel Directors to develop account plans and strategies for targeted partners.
- Work closely with the partner's go-to market teams to help set product/gtm strategy and its delivery.
- Stay current with trends in industrial control systems (ICS), evolving cyber threats, regulatory frameworks, and competitive technologies.
- Provide actionable feedback to Product and Engineering teams.
- Represent Claroty at industry conferences, trade shows, and customer events.
- Lead webinars and contribute to technical content, strengthening Claroty’s reputation as a leader in OT cybersecurity.
Requirements
- 5+ years of experience in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, preferably within cybersecurity, industrial automation, networking, or enterprise SaaS.
- Experience supporting complex enterprise sales cycles and partnering closely with Account Executives.
- Willingness to travel (approximately 30–40%), including occasional overnight stays, depending on territory and business needs.
- Full proficiency in English.
- Deep understanding of networking protocols and architectures (TCP/IP, UDP, routing, switching, segmentation).
- Strong knowledge of cybersecurity technologies and principles, including firewalls, IDS/IPS, SIEM, vulnerability management, and threat detection.
- Experience with virtualization platforms (VMware, Hyper-V).
- Familiarity with cloud environments (AWS, Azure) – a plus.
- Practical experience in one or more cybersecurity domains: Security & Risk Management, Asset Security, Security Architecture & Engineering, Communication & Network Security, Security Assessment & Testing.
- Proficiency with industrial protocols such as Modbus, IEC 61850, DNP3, Ethernet/IP, Profinet.
- Familiarity with industrial control systems (DCS, PLC, SCADA).
- Experience working with vendors such as Siemens, Rockwell, Emerson, GE.
- Understanding of IT/OT convergence and network segmentation strategies.
- Exceptional communication and presentation skills, with the ability to explain complex technical concepts to both technical and executive audiences.
- Strong analytical and problem-solving capabilities.
- Self-motivated, proactive, and comfortable working independently and cross-functionally.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Skills
- Cybersecurity
- Industrial Automation
- Networking
- Enterprise SaaS
- TCP/IP
- UDP
- Routing
- Switching
- Segmentation
- Firewalls
- IDS/IPS
- SIEM
- Vulnerability Management
- Threat Detection
- VMware
- Hyper-V
- AWS
- Azure
- Security & Risk Management
- Asset Security
- Security Architecture & Engineering
- Communication & Network Security
- Security Assessment & Testing
- Modbus
- IEC 61850
- DNP3
- Ethernet/IP
- Profinet
- DCS
- PLC
- SCADA
- Siemens
- Rockwell
- Emerson
- GE
- IT/OT Convergence
- CISSP
- GICSP
- CCNA
Location
- Remote
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's degree in Computer Science, Engineering, Cybersecurity, or a related technical field
- CISSP
- GICSP
- CCNA
About the Company
- Claroty empowers organizations to protect the mission-critical infrastructure that underpins modern life.
- The AI-powered Claroty Platform serves as the single source of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure access, and threat detection.
- Claroty helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational integrity, and meet compliance–whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD).
- Claroty is deployed by hundreds of organizations at thousands of sites globally.
- The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America.
Equal Opportunity
- Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all.
- We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.
