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About the Role
This role is responsible for leading a new concept of T2 store, driving exceptional customer service, and achieving sales targets while ensuring adherence to T2 policies and guidelines.
Responsibilities
- Manage the day-to-day operations of the retail store, including rostering, visual merchandising, deliveries, and stock management.
- Foster a team culture aligned with T2 Values, developing engaged product and brand ambassadors.
- Deliver exceptional customer service to enhance customer satisfaction and loyalty.
- Achieve budgeted sales and wage targets, and manage controllable costs.
- Ensure store operations comply with T2 policies, processes, and guidelines.
- Identify team development needs and motivate staff for performance and succession planning.
Requirements
- Inspire team to deliver customer excellence in all facets of store operations.
- Possess a background in retail management.
- Be passionate, commercially minded, and focused on delivering positive business results.
- Have strong communication skills.
- Have excellent time management skills.
Skills
- Retail management
- Customer service
- Visual merchandising
- Stock management
- Team leadership
- Communication
- Time management
- Commercial acumen
Location
- T2 store
Work Type
- Full-time
- Hybrid work
Experience Level
- Retail management experience
Salary/Compensations
- Competitive salary with bonus earning potential
Benefits
- Every Sunday and Monday off
- 50% discount on products
- Recognition and rewards through Moment Makers program
- Volunteer leave day per year
- Menopause policy
- Gender equity policy
- Equitable remuneration policy
- Flexible working arrangement options
- Employee Assistance Program (EAP)
About the Company
- T2 is a brand with a new concept of retail stores.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- T2 commit to respond to every applicant.