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About the Role
The Interpreter I plays a vital role in supporting communication between Limited English Proficient (LEP) patients, their families, and care teams. This role ensures clear, compassionate, and accurate communication throughout the patient’s care journey and contributes to departmental projects, programs, and broader language access initiatives.
Responsibilities
- Interprets and transmits complex medical information from medical providers to patients, including consent forms, diagnoses, during medical procedures, and discharge plans.
- Assesses patient understanding of information conveyed and requests clarification or repetition if the message is unclear.
- Recognizes when communications between patients, their family or caregivers, and hospital staff need cultural nuance adjustments, interpreting accordingly and advising hospital staff with diplomacy.
- Resolves daily issues and questions independently, escalating more complex situations to Language Services leadership.
- Manages schedule and uses available tools to mitigate downtime due to cancelled assignments, informing the department of any changes promptly.
- Cultivates collaborative work relationships across the organization to ensure seamless coordination of care and services.
Requirements
- 2-4 years of equivalent experience
Skills
- Bilingual (English and Mandarin)
Location
- 633 3rd Ave (Hybrid)
Work Type
- Part-time
- Hybrid
- Onsite
Salary/Compensations
- $56,600.00 - $87,600.00
Benefits
- Benefits
About the Company
- The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life.
- MSK's specialized care teams provide personalized, compassionate, expert care to patients of all ages.
- MSK conducts innovative translational and clinical research that is driving a revolution in our understanding of cancer.
- MSK is dedicated to training the next generation of scientists and clinicians.
Equal Opportunity
- MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
- All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
- Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.