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About the Role
Lead the evolution of NEC Australia's Public Safety Control Room portfolio, influencing product strategy, driving innovation, and collaborating with global teams to solve real-world challenges and deliver community impact.
Responsibilities
- Define and execute product strategy aligned to business and portfolio objectives.
- Develop and manage the ANZ product roadmap in collaboration with global product teams.
- Balance customer requirements, market trends, and technical capabilities.
- Create compelling product messaging and value propositions.
- Translate strategy into clear product requirements and priorities.
- Work closely with engineering and UX teams to deliver high-quality software solutions.
- Prioritise enhancements based on customer value, opportunity, and risk.
- Support successful product releases and lifecycle management.
- Build strong relationships with customers across the Public Safety sector.
- Lead customer workshops, user groups, and product discussions.
- Gather and analyse customer feedback, usage insights, and market trends.
- Support sales activities, tenders, and solution positioning.
- Identify opportunities to enhance products and grow revenue.
- Explore emerging technologies, including AI-driven capabilities.
- Develop business cases and present recommendations to product governance forums.
- Drive user experience, accessibility, and usability improvements.
- Collaborate across Product, Engineering, Sales, Customer Success, and Marketing teams.
- Communicate roadmap priorities, product performance, and strategic direction.
- Support go-to-market initiatives and customer-facing engagement.
Requirements
- Proven Product Management experience within a technology or software environment.
- Strong experience developing and managing product roadmaps and product lifecycles.
- Exceptional stakeholder engagement and presentation skills.
- Ability to influence technical and non-technical audiences at all levels.
- Strong commercial acumen with the ability to evaluate ROI and business value.
- Experience translating customer feedback and market intelligence into product strategy.
- Excellent research, analytical, and decision-making skills.
- Demonstrated ability to prioritise effectively and make informed product decisions.
Skills
- Product Management
- Product Strategy
- Roadmap Development
- Lifecycle Management
- Stakeholder Engagement
- Presentation Skills
- Commercial Acumen
- ROI Evaluation
- Market Intelligence Analysis
- Research
- Analytical Skills
- Decision-Making
- Prioritization
- AI-driven capabilities
- User Experience
- Accessibility
- Usability
Location
- Australia
- New Zealand
Work Type
- Full-time
Experience Level
- Experienced
Benefits
- Bonus
- Wellness days (after 6 months)
- 14 weeks paid parental leave
- Up to 4 paid volunteer days per year
- Discounts on health insurance, travel, entertainment & more
- Salary sacrificing options (car leasing, super, etc.)
- Employee Assistance Program – free, confidential support for you & your family
About the Company
- At NEC Australia, we're helping emergency services and public safety organisations make faster, smarter, and more informed decisions through innovative technology solutions.
- At NEC, we're solving tomorrow's technology challenges today. We partner with government and enterprise organisations to deliver innovative solutions across public safety, communications, digital transformation, AI, cybersecurity, and managed services.
- We offer an outstanding working environment and the opportunity to be part of a high performance team. We place great emphasis on our staff satisfaction and have a fantastic corporate culture and a highly responsive management team.
Equal Opportunity
- NEC is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders.