About the Role
The Area Manager for the Field Sales Team is responsible for delivering monthly, quarterly, and yearly sales targets for Rogers home and wireless services within the Multi-Dwelling Unit (MDU) segment. This role involves managing and developing internal sales staff, implementing sales plans, and building relationships with property stakeholders to drive growth.
Responsibilities
- Manage and develop internal sales staff focused on MDU residential opportunities to ensure all quotas are met for home and wireless services
- Motivate, inspire and provide strong leadership to sales staff operating within condo, and managed property environments
- Develop and implement sales plans to drive growth and penetration within MDU buildings and communities
- Manage Sales Reps who conduct MDU lobby events, in-building activations, door-to-door (within MDU), and special events
- Build and maintain relationships with property managers, condo boards, and building stakeholders to support sales initiatives
- Provide ongoing coaching, guidance and performance monitoring
- Document best practices and ensure constant evolution of the team
Requirements
- Post-secondary school education
- A demonstrated sales background, with a minimum 3 years of Telecommunications or related industry preferred
- Previous supervisory experience preferred
- Previous Door-to-Door and/or MDU sales experience preferred
- Experience working with or selling within multi-dwelling unit environments (condos, apartments) is a strong asset
- Demonstrated leadership and team building skills
- A team player with a proven ability to coach, motivate and inspire a team
- Strong interpersonal and communication skills, with the ability to engage property management stakeholders and residents
- A valid driver's license is required
- Strong computer skills, with excellent knowledge of Microsoft Office applications, Word, Excel, and PowerPoint
- Demonstrated passion for Rogers products and the ability to articulate their competitive advantage within MDU environments
- Must clear a criminal background check
- May require a credit check and drivers abstract
- Must obtain and maintain a valid security worker license in certain provinces if applicable
Skills
- Customer Focus
- Teamwork
- Communication
- Accountability
- Innovation
- Leadership
- Team building
- Coaching
- Motivation
- Interpersonal skills
- Microsoft Office applications
- Word
- Excel
- PowerPoint
Location
- Greater Toronto region
- North York, ON
Work Type
- Full time
- Onsite
Experience Level
- Minimum 3 years of Telecommunications or related industry preferred
- Previous supervisory experience preferred
- Previous Door-to-Door and/or MDU sales experience preferred
Education Level
- Post-secondary school education
Salary/Compensations
- Annual compensation plus quarterly bonus
Benefits
- Comprehensive benefits starting on first day of employment
- Outstanding share options and wealth accumulation programs
- Employee discounts across Rogers & Fido services
- Volunteer opportunities across various communities
About the Company
- Our Residential team offers seamless and simple technology that fits into any lifestyle.
- Field Sales teams work closely with customers offering a personalized face-to-face experience selling home services including TV, Internet, and Home Phone.
- Rogers is committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.
- Rogers believes in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.
Equal Opportunity
- At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
- We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
- Everyone who applies for a job will be considered.
- We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
- We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
- Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.
