Responsibilities
- Handle operations for multiple client-assigned resource profiles.
- Conduct regular alignment and sync-up meetings with resources and client counterparts.
- Manage financial aspects of the account in alignment with direct manager.
- Maintain internal systems for the supported project.
- Create billing requests.
- Coordinate and track billed items with the internal billing team.
- Coordinate and resolve escalations from resources and clients.
- Report project financial and operational updates to upper management.
Requirements
- Must be good at handling people with different personalities and age groups.
- Must be able to work independently with urgency and proactiveness.
- Must be organized.
Skills
- Good communication skills
- Good presentation skills
- Proficient in MS Office, especially Excel and PowerPoint
