Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Product Manager, Identity & Authentication role.
Rezi rewrites your resume against Airwallex's job description. Free.
Tailor your resume to this Senior Product Manager, Identity & Authentication role.
Rezi rewrites your resume against Airwallex's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Product Manager, Identity & Authentication posting at Airwallex — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Product Manager, Identity & Authentication posting at Airwallex — free, in seconds.
About the Role
The Identity & User Security team owns critical customer journey moments including onboarding decisioning, identity verification, user authentication, account recovery, roles & permissions, and customer notifications. These products intersect customer experience, compliance, risk, platform scalability, and account security. As a Senior Product Manager, you will define and scale systems that help legitimate customers get onboarded and stay secure, while deterring bad actors. You will collaborate across Product, Engineering, Design, Risk, Compliance, Operations, Security, and Data Science to build global capabilities that are customer-friendly, powerful for internal teams, and resilient for a fast-growing financial platform. This is a high-ownership role for a product manager who enjoys complex systems, regulated environments, customer journey design, and building platform capabilities with real-world business impact.
Responsibilities
- Own and evolve core identity and user security journeys across onboarding, identity verification, user authentication, account recovery, authorization, and customer/security notifications.
- Define the product strategy and roadmap for how Airwallex verifies users, grants access, protects accounts, and communicates with customers during high-trust moments.
- Improve customer experience while strengthening trust and risk controls, balancing onboarding conversion, account security, fraud prevention, compliance requirements, and operational efficiency.
- Design scalable identity, access, and recovery capabilities that work across different customer types, business structures, regions, products, and regulatory requirements.
- Shape Airwallex’s customer notification strategy across the entire user lifecycle, including when to notify, what channel to use, how to drive action, and how to manage growth, trust, fatigue, deliverability, cost, and abuse.
Requirements
- 6+ years of experience owning complex, scalable platform/B2B products (SaaS, payments, infra) from discovery to rollout.
- Proven technical fluency to debate architecture, APIs, and data pipelines with engineering.
- Strong track record in regulated, policy-heavy environments (fintech, banking, security).
- Successfully led cross-functional alignment across Engineering, Risk, Compliance, and Legal.
- Expert at defining product metrics, running self-serve analyses (SQL/dashboards).
- Distill complex technical or risk-related concepts into clear communication for both engineers and executives.
Skills
- Platform/B2B product management
- Technical fluency
- Risk and compliance navigation
- Data analysis (SQL/dashboards)
- Clear communication
- IAM
- AuthN/AuthZ
- Policy engines
- Global notification systems
- Fraud prevention
- Security engineering
- Account abuse mitigation
Location
- Singapore
- Sydney
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Airwallex is the only unified payments and financial platform for global businesses.
- Powered by proprietary infrastructure and software, Airwallex empowers over 250,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance.
- Founded in Melbourne, Airwallex has a team of over 2,300 employees across 27 global offices.
- Valued at US$11 billion and backed by leading investors, Airwallex is building the future of global payments and financial services.
- Airwallex hires builders with founder-like energy who seek impact, accelerated learning, and ownership.
- The company values strong role-related expertise, sharp thinking, and a mission-driven approach.
- Employees are encouraged to move fast with good judgment, dig deep with curiosity, make decisions from first principles, and balance speed with rigor.
- Airwallex fosters a humble and collaborative environment where ideas are turned into products, and tasks are completed end-to-end.
- The company utilizes AI to enhance work efficiency and problem-solving.
- Employees tackle complex, high-visibility problems with exceptional teammates and grow their careers.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- We value diversity and consider all individuals based on merit, qualifications, competence, and talent.
- Hiring decisions are made without regard to color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
- We provide accommodations for individuals with disabilities or special needs upon request.