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About the Role
White Fox is seeking an Ecommerce Assistant to support product listing creation, site merchandising, and content management across multiple global storefronts. This role is crucial for maintaining a seamless online customer journey and ensuring smooth collection launches.
Responsibilities
- Support the creation and management of product listings, including descriptions, tagging, content, and e-commerce images.
- Maintain and merchandise products across multiple storefronts (AU, US, UK).
- Manage on-site search functionality to ensure products are easily discoverable and optimise search performance.
- Work closely with the creative and graphics teams to brief, update, and maintain site and app content across all regions.
- Maintain all product imagery and videos, ensuring they are on-brand and highlight the products perfectly.
- Collaborate with buyers to manage the workflow from stock arrivals to online publication and merchandising.
- Work with the wider e-commerce team on collection launches, making sure banners, products, and all site updates go live smoothly.
- Coordinate with buyers and the design team to organise samples efficiently.
- Assist in creating new website categories and update existing collections with new styles.
- Work closely with the e-commerce team and web developers to maintain and enhance AU, UK, and US websites.
- Help identify and resolve friction points in the customer journey to improve UX.
- Assist in troubleshooting site issues, test new features, and ensure smooth site operation.
Requirements
- Tertiary qualification in Marketing, Communications, PR, Digital Marketing (or similar) is desirable but not essential
- Strong communication and interpersonal skills
- A willingness and ability to learn fast and a commitment to continuous learning and professional development
- High attention to detail
- Ability to prioritise workloads to meet deadlines
- Ability to work well both within a team and autonomously
Skills
- Ecommerce platform experience is desirable but not essential
Location
- Rosebery, Australia
Work Type
- Full-time
Education Level
- Tertiary qualification in Marketing, Communications, PR, Digital Marketing (or similar) is desirable but not essential
Benefits
- Stunning new office located in Rosebery with on-site parking available
- Full access to White Fox Wellness, including on-site pilates, newly equipped gym, and sauna
- Unlimited access to the in-house coffee bar and kitchen stocked with a selection of treats
- Generous monthly clothing allowance plus ongoing staff discounts
- Regular team events and internal celebrations
- Long-term career growth opportunities within one of Australia’s fastest-growing fashion companies
About the Company
- White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.
- Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.