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About the Role
Lead exceptional events and inspire a high-performing team to shape the future of an iconic luxury hotel. This role involves mentoring talented individuals, delivering exceptional client experiences, and driving commercial success within a fast-paced luxury environment.
Responsibilities
- Lead, inspire, and develop a high-performing Conference & Events Sales team, fostering a culture of accountability, collaboration, and continuous development.
- Drive revenue growth by maximizing conversion, business development opportunities, and strategic account performance across conferences, events, and group business.
- Manage high-value conference, event, and group enquiries from initial enquiry through to confirmation.
- Support complex negotiations, proposals, and contract management for key clients.
- Build trusted relationships through site inspections, planning meetings, and personalized service.
- Influence sales strategy through forecasting, reporting, commercial analysis, and performance optimization.
- Ensure a seamless transition from sales to hotel operations, setting every event up for success.
- Identify opportunities to enhance systems, processes, and the overall client journey.
- Collaborate closely with Sales, Marketing, Revenue, Finance, and Hotel Operations to deliver exceptional commercial and guest outcomes.
Requirements
- Demonstrated leadership experience within Conference & Events Sales or a comparable hotel sales environment.
- Proven success driving revenue growth, conversion, and commercial performance.
- Outstanding coaching, mentoring, and people leadership capability.
- Strong negotiation and relationship management skills.
- Excellent written and verbal communication.
- Exceptional organizational skills with strong attention to detail.
- Advanced knowledge of Delphi, Opera, and Microsoft Office.
- Ability to manage competing priorities while maintaining service excellence.
- Collaborative leadership style with a commitment to continuous improvement.
- Full working rights in Australia are required.
Skills
- Sales Leadership
- Conference & Events Sales
- Hotel Sales
- Revenue Growth
- Conversion
- Commercial Performance
- Coaching
- Mentoring
- People Leadership
- Negotiation
- Relationship Management
- Communication
- Organizational Skills
- Attention to Detail
- Delphi
- Opera
- Microsoft Office
- Service Excellence
- Collaboration
- Continuous Improvement
Location
- Sydney
Work Type
- Permanent
- Full-Time
Experience Level
- Experienced Sales Leader
Benefits
- Global discounts on accommodation, dining, bars, and more across 100+ Accor hotels and partner venues worldwide
- Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
- 30% team member dining discount across signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
- Career development opportunities within a globally recognised luxury hospitality brand
- Ongoing learning and development, working alongside industry leaders
- Onsite perks including complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
- A complimentary hotel stay package to celebrate your work anniversary
- Free 24/7 access to Employee Assistance Program for confidential wellbeing support
About the Company
- Sofitel Sydney Wentworth is Sydney’s first international five-star hotel, an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city.
- The hotel holds a rich heritage that continues to shape its character and reputation both locally and internationally.
- Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms.
- Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene.
- As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.
Equal Opportunity
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- We offer reasonable adjustments to support you.
- If you require an adjustment to be made during the recruitment process, you're welcome to let us know.