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About the Role
Manage a boutique portfolio of fewer than 200 properties, providing exceptional customer service and addressing maintenance issues. This role offers a balance of challenge and control within a collaborative environment, with limited Saturday work required.
Responsibilities
- Manage and maintain a portfolio of Minor Hotels branded apartments (Oaks Hotels, Avani Hotels)
- Manage incoming rental enquiries, always providing exceptional customer service
- Conduct open, routine, entry and exit inspections as required
- Communicate effectively with tenants
- Draft and support in the administration of leasing and property handovers
- Address maintenance issues and liaise with tradespeople
- Utilise the console cloud program for effective property management
Requirements
- A current Property Management Registration
- Hold a Class 1 licence
- Minimum 2 years Property Management experience
- Exceptional communication skills, with the ability to build lasting relationships with tenants, owners and stakeholders
- Solid knowledge of property management procedures, including a strong understanding of current legislation requirements
- Excellent time management skills, with the ability to work towards deadlines and prioritise as required
- Positive attitude, with the ability to work as part of a team but also autonomously
- Availability to work Saturdays when required (on an ad hoc basis)
- Working rights within Australia or New Zealand
Skills
- Property Management
- Customer Service
- Leasing Administration
- Maintenance Management
- Communication
- Time Management
- Teamwork
- Autonomy
Location
- Sydney CBD
Work Type
- Monday to Friday
- Office
Experience Level
- Minimum 2 years Property Management experience
Education Level
- Property Management Registration
- Class 1 licence
Benefits
- Career Growth: Learning and development programs
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family
- Global Perks: International accommodation discounts across our hotel brands
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ
- Experiences: Discounted entertainment and activities
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits
- Generous Leave: Parental and birthday leave
- Wellness Boost: EAP and tailored wellness support
About the Company
- Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries.
- Our brands span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.
- Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
- Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement.
- You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
- We are a dynamic organisation dedicated to delivering exceptional guest experiences.
- We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.