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About the Role

TRG Management, a premier property management company, is seeking a professional to ensure the achievement of community leasing and occupancy goals. This role involves representing the TRG brand, planning resident events, managing resident communication, and monitoring key performance indicators to enhance resident satisfaction and retention.

Responsibilities

• Ensures achievement of the community’s leasing and occupancy goals.
• Represents the TRG brand by embodying its mission, vision, and values, and infusing them into resident programs and relations.
• Goes beyond expectations to make living at the community relaxed, easy, and unlike any other apartment experience.
• Plans resident events, activities, and loyalty programs to add value to the community and drive incremental revenue.
• Manages resident communication initiatives, effectively identifying and sharing meaningful information.
• Keeps a pulse on resident satisfaction levels to ensure exceptional service delivery.
• Updates and monitors key performance indicators measuring traffic activity, closing ratios, application and leasing signing, resident satisfaction, move-ins/move-outs, and renewal rates, along with other key community metrics.
• Researches and helps establish programs for each phase of the resident lifecycle — from application process to lease signing to renewal.
• Maintains a database of proven best practices for resident experience programs.
• Guides the team in creating meaningful resident experience programs by developing tactical plans and evaluating community performance.
• Inspires community colleagues to continually strengthen resident event strategies.
• Partners with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals.
• Serves as a go-to resource for residents and community teams.

Requirements

• Experienced with all types of housing, including garden, mid-rises, high-rises, luxury rentals, and single-family.
• Manages approximately 20,000 units across several states.
• Current management portfolio contains over 100 properties.

Salary/Compensations

• Base Salary and Performance bonus

Benefits

• Medical, dental, vision, legal services, flexible spending account.
• Employer Match Commuter Benefits.
• 100 percent employer-paid life and disability insurance.
• Employer Matching 401k.
• Upward Mobility
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.

About the Company

• Founded in 1979, Related Group has evolved from an affordable housing developer into a global leader in sophisticated metropolitan living, renowned for its iconic designs, groundbreaking partnerships, and museum-quality art installations.
• Over 45 years, Related has built, rehabilitated, and managed over 110,000 units, earning its place as one of the most prolific names in real estate.
• Today, the company is in its most significant expansion yet, with more than 90 active developments across the U.S. and Latin America, spanning luxury condominiums, market-rate rentals, mixed-use centers, and affordable properties.
• Led by the Pérez family and a team of the industry's top veterans, Related continues to push the industry bar higher, delivering innovative residential communities that positively transform cities, forge new trails and improve quality of life across all demographics.

Equal Opportunity

• The Related Group is proud to be an Equal Opportunity Employer.
• We are a Drug-Free Workplace.
• Equal Opportunity Employer
• This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.