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About the Role
As Manager, Strategy & Operations: In-Store, you will have direct commercial accountability for our merchant technology go-to-market strategy, strategic guidance and support across our in-store growth programmes, and a meaningful contribution to shaping the long-term in-store strategy for the region. This role is highly cross-functional and carries genuine ownership. You will work directly with ANZ Leadership to own defined commercial outcomes, build the analytical and operational infrastructure the team runs on, and help define what the in-store business looks like at scale. The role sits at the intersection of product, sales, marketing, and analytics.
Responsibilities
- Build the future: Work closely with global product teams as the primary voice of the ANZ merchant. Identify gaps, define requirements, and influence the roadmap based on local merchant needs.
- Lead: Provide strategic leadership and analytical support to the team leading in-store growth programmes, including rewards and table reservations.
- Shape Strategy: Partner with ANZ Leadership to develop the long-term regional strategy, defining how products and programmes converge into a single merchant proposition.
- Analyse: Build the commercial intelligence layer for the team, performance dashboards, financial models, and frameworks to inform investment decisions and track progress.
Requirements
- 6+ years of experience in strategy & operations, leadership, management consulting, or a senior role in a high-growth technology company.
- Track record of owning commercial outcomes end-to-end; launched or scaled products.
- Utilize SQL, financial modelling, and commercial frameworks to identify opportunities, validate hypotheses, and influence decisions.
- Comfortable getting into the details, navigating ambiguity, and independently turning insights into action.
- Operated across multiple products or business lines simultaneously.
- Comfortable tackling new problems where the data, ownership, and path forward aren't immediately clear.
- Communicate with clarity and credibility, able to align product, marketing, and senior stakeholders.
Skills
- SQL
- Financial modelling
- Commercial frameworks
Location
- ANZ
Work Type
- Full-time
Experience Level
- 6+ years
Benefits
- Comprehensive benefits and perks
About the Company
- DoorDash is a technology and logistics company focused on empowering local economies.
- Our mission is to empower local economies, shaping how team members move quickly, learn, and reiterate to make impactful decisions that display empathy for users.
- We started with door-to-door delivery and are expanding to be a platform for any and all goods.
- DoorDash is growing rapidly and changing constantly, offering opportunities to share unique perspectives, solve new challenges, and own careers.
- We are committed to supporting employees’ happiness, healthiness, and overall well-being.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
- We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
- We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
- If you need any accommodations, please inform your recruiting contact upon initial connection.