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About the Role
This role is for new graduates who are early in their careers and possess strong potential. Generalists at FSH take on a variety of pressing and important tasks, including client interaction, business growth initiatives, and systems development. The role offers a unique opportunity to understand business operations and grow into various areas based on demonstrated performance.
Responsibilities
- Engage with public servants to understand client needs.
- Configure products to meet client requirements.
- Write documentation and conduct training sessions.
- Own workstreams and collaborate with Client Strategists.
- Research potential government agency clients.
- Build sales pipeline and assemble bid responses.
- Develop and improve internal systems.
- Automate repetitive tasks.
Requirements
- Demonstrated experience in building projects (e.g., side projects, internal tools, bots, extensions, games, newsletters, open-source contributions).
- Technical fluency including scripting, database querying, and understanding code.
- Proficiency in using modern AI tooling as a productivity enhancer.
- Clear and effective written communication skills for diverse audiences.
- Proven ability to complete tasks and follow through on work.
- Comfort with ambiguity and a proactive approach to tasks.
Skills
- Client management
- Product configuration
- Technical documentation
- Training delivery
- Workstream ownership
- Sales pipeline development
- Bid response assembly
- Systems development
- Automation
- Scripting
- Database querying
- AI tooling utilization
- Written communication
- Problem-solving
Location
- New York City
- Philadelphia
Work Type
- Onsite
Experience Level
- New Grad
Education Level
- Technical degree (CS, engineering, math, or equivalent) or self-taught equivalent is a plus.
About the Company
- FSH Tech develops modern software solutions for the public sector, aiming to improve government efficiency and public services.
- The company focuses on modernizing outdated software used by local governments, schools, libraries, and emergency services.
- FSH Tech is a small, high-agency team driven by optimism, societal impact, and creativity.