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About the Role

Be a part of the Chloé Team! We are looking for experienced client service professionals from a retail / hospitality / hotel background to join us this festive period from November 2026 through to February 2027 as a Sales Associate on a Casual basis in our newly opened Sydney Boutique! With our newly opened Sydney Boutique, this is an exciting opportunity to join our team during one of the most special times of the year, supporting our clients in creating memorable moments through exceptional experiences.

Responsibilities

Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.

Requirements

Experienced client service professionals from a retail / hospitality / hotel background.
A strong team player with excellent communication and interpersonal skills.
A results-oriented individual with a passion for exceeding targets.
Deepen strategic CRM understanding and clientelling techniques.
Become committed to providing exceptional customer service and building lasting relationships.
Form a Strong operational skillset and attention to detail.

Skills

Client Relationship Management
Omnichannel Business Partnership
Operational Excellence
CRM tools and strategies
Visual merchandising
Inventory management
Loss prevention

Location

Sydney

Work Type

Casual
Festive period (November 2026 - February 2027)

Experience Level

Experienced

Benefits

Internal development opportunities
Mobility opportunities
Opportunities to enhance personal and professional development

About the Company

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.
Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Embrace the free-spirited femininity of Chloé in our new Sydney boutique!