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About the Role

Convene Hospitality Group (CHG) is seeking a passionate Bar Operations Supervisor to support beverage operations at The Mallory, a premier event destination, and the larger CHG organization. This hands-on role involves overseeing beverage programs, managing bar staff, ensuring premium guest experiences, and balancing administrative tasks with active event support in a fast-paced, client-focused environment.

Responsibilities

Train, execute, and provide feedback on seasonal beverage menus, including cocktails, wine, beer, and non-alcoholic offerings.
Facilitate execution of best practices in service standards, glassware, bar equipment, and garnishment techniques for consistency.
Maintain up-to-date knowledge of beverage trends, products, and industry best practices.
Ensure consistent beverage preparation, presentation, and quality.
Participate in client site tours and facilitate Amenity Lounge and S&D programs.
Support the purchasing of beverage products, bar equipment, and supplies.
Track inventory, usage, and implement systems to minimize waste and control costs.
Perform hard-counts of product and equipment and prepare cost-analysis reports.
Receive and properly store deliveries, ensuring timeliness and accuracy.
Advise and maintain appropriate staffing levels.
Execute day-of services in alignment with event documents.
Ensure specialty product requests and services are executed to meet or exceed expectations.
Serve as the main point of contact for all custom beverage-related inquiries during event setup and execution.
Adapt and lead others through service changes and pivots.
Ensure proper opening and closing of the venue, following all procedures and best practices.
Oversee bar setup, breakdown, and service execution for events.
Train and develop members of the CHG Event Bar Staff, providing feedback and escalating issues as needed.
Support the training of bartenders on recipes, service standards, and responsible alcohol service.
Ensure compliance with all alcohol service laws, health codes, and venue policies.
Provide hands-on support for amenity spaces, services, room setups, and general operations.
Log all incidents, accidents, and critical feedback for investigation and resolution.
Display a positive attitude towards change and motivate others to adapt.

Requirements

2+ years in bar operations, lead bartending, or beverage coordination, ideally within an event-driven or high-volume hospitality environment.
Strong knowledge of beer, wine, spirits, and cocktail techniques.
Experience with advanced cocktail production.
Experience with inventory oversight inclusive of requisitions, consumption identification, and monthly inventory counting.
A service-first approach with the ability to problem-solve in a fast-paced, high-end event environment.
Ability to work nights, weekends, and holidays as needed to support events.
Strong organizational and problem-solving abilities with attention to detail.
Physical ability to lift up to 75 lbs., stand/walk for long periods, and perform repetitive tasks.

Skills

Beverage Program Management
Purchasing & Inventory
Client & Caterer Coordination
Operations & Staff Oversight
Beverage certifications (e.g., Court of Master Sommeliers, WSET, or equivalent) are a significant plus.
Valid NYC Food Handlers permit and certification in responsible alcohol service preferred (e.g., TIPS, ServSafe Alcohol)

Location

New York City

Work Type

Full Time

Experience Level

2+ years

Salary/Compensations

$30 per hour with overtime eligibility
Eligible for Convene's annual incentive performance bonus plan.

Benefits

Day-one health coverage for you and your family
24/7 virtual care
Emotional well-being support
Fertility & family planning benefits
Generous PTO
Your birthday off
Paid parental leave
Year-end holiday closure
401K with company match
Support for education, courses, and certifications
Ongoing career growth opportunities
Recognition programs
Volunteer and give-back opportunities

About the Company

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds.
The Mallory is Convene Hospitality Group’s premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York.
The Mallory blends original industrial architecture with modern design and technology to host events for up to 550 guests.
Convene Hospitality Group believes great teams are built by bringing together people with different backgrounds, perspectives, and experiences.
Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day.

Equal Opportunity

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.