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About the Role

Manage a caseload of participants, actively engaging with them to secure sustainable employment outcomes through reverse marketing to employers. Clearly identify and address barriers preventing participants from being job ready. Deliver engaging one-on-one appointments aimed at motivating participants, getting them job ready, and on the path to employment. Apply strong problem-solving skills and resilience to maximize employment outcomes.

Responsibilities

Manage a caseload of participants
Actively engage with participants to secure sustainable employment outcomes including reverse marketing to employers
Clearly identify and address barriers preventing participants from being job ready
Deliver engaging one on one appointments aimed at getting your participants motivated, job ready and on the path to employment
Apply strong problem-solving skills and resilience to maximise employment outcomes

Requirements

Strong communication and interpersonal skills
Experience in case management
Ability to overcome objections and break down barriers that exist for people who are unemployed
A confident and trustworthy self-starter who thrives on the opportunity to achieve meaningful results and problem solve
The ability to work with people from diverse backgrounds and circumstances
Demonstrated experience in achieving and exceeding business KPI’s and targets
Computer skills and knowledge of MS Office is essential
Previous experience in Employment Services, Sales, Recruitment or like industries is highly advantageous
A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position
Successful applicants will be required to undertake a police check
Fully vaccinated against Covid-19

Skills

Communication
Interpersonal skills
Case management
Problem-solving
MS Office

Location

Australia

Work Type

Full-time

Experience Level

Demonstrated experience in achieving and exceeding business KPI’s and targets
Previous experience in Employment Services, Sales, Recruitment or like industries is highly advantageous

Salary/Compensations

Generous tax-free salary packaging benefits

Benefits

An opportunity for an accrued day off every 4 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Discounted Health Insurance
Generous tax-free salary packaging benefits
Paid Parental leave offering of 12 weeks
Up to 5 days paid leave per year to support a TSA program or activity
Employee Assistance Program
Great reward and recognition initiatives, including team performance bonuses
Ongoing training and development opportunities
A rewarding and supportive culture

About the Company

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
At the Salvation Army Employment Plus (EPlus), we have empowered people to find the right job since 1998 as part of the Australian Government's Employment Services network.
We've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment.
We drive high performance with a forward thinking, results driven culture, that you will be proud to be a part of.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Equal Opportunity

The Salvation Army Employment Plus is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.