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About the Role

Crosby’s is seeking a motivated and dependable Assistant Store Manager to support daily store operations. This role involves creating a clean, efficient, and welcoming environment, delivering exceptional customer service, and driving store success by supervising team members and maintaining high operational standards.

Responsibilities

• Deliver prompt, friendly, and professional service to every customer
• Prepare fresh food and made-to-order items following quality and cleanliness standards
• Promote and assist customers with enrolling in My Crosby’s Rewards
• Drive sales through suggestive selling and add-on recommendations
• Handle customer concerns and resolve issues when the Team Leader is not present
• Help oversee daily operations to ensure efficiency and profitability
• Maintain store cleanliness, organization, and brand standards
• Support merchandising, promotions, and inventory management
• Ensure compliance with all food safety, tobacco, alcohol, and company regulations
• Communicate effectively with team members and leadership
• Train, coach, and support store associates
• Assist with scheduling and maintaining proper staffing levels
• Provide feedback on employee performance and development
• Foster a positive, respectful, and team-oriented work environment
• Assist with inventory control, audits, and reporting
• Support accurate cash handling and daily bank deposits
• Review timekeeping and assist with payroll processing
• Report discrepancies and maintain accurate records
• Help maintain a safe and secure store environment
• Follow proper opening/closing procedures and cash security policies
• Monitor equipment, cleanliness, and overall store conditions
• Report maintenance or safety concerns promptly

Requirements

• 21 years of age
• High School Diploma or equivalent
• Able to work at least 40 hours/week, including weekends
• Valid Driver’s license that meets company policy
• Reliable transportation for position requirements (e.g., meetings, daily banking, etc.)
• Proficient in basic math to handle cash transactions, shift reports, and vendor check-ins
• Ability to clearly assess and validate customer identification
• Ability to understand operating instructions for lottery, point of sale systems (POS), and other equipment
• Tolerance of exposure to gasoline fumes and cleaning products

Skills

• Serve Safe certified, preferred

Work Type

• Full-time

Experience Level

• Experience Preferred

Education Level

• High School Diploma or equivalent

Salary/Compensations

• The advertised rate of pay is inclusive of a $1.50 Shift Differential added for hours worked between 11:00PM-7:00AM.

Benefits

• Medical Insurance with Employer Contribution
• Voluntary Dental Insurance
• Life Insurance- Company Paid
• 401K & Paid Time Off
• Leadership Paid Training Program
• Career growth opportunities!
• Company Discounts
• Significant Fuel Discounts!
• Scholarship Opportunity and Tuition Reimbursement
• Employee Assistance Program- Company Paid