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About the Role
Support merchandise flow and presentation to ensure the sales floor is well-stocked, organized, and visually appealing. Play a key role in maintaining efficient back-of-house operations and contributing to a seamless customer experience.
Responsibilities
- Support an exceptional shopping experience by ensuring product is organized, accessible, and visually aligned with brand standards.
- Process merchandise deliveries, including receiving, sorting, transferring, and preparing product for the sales floor according to company procedures.
- Assist with visual presentation, including floor moves, product placement, signage, and housekeeping duties.
- Execute visual setup and changes as directed to maintain a cohesive and appealing store environment.
- Demonstrate product knowledge, visual presentation awareness, and an understanding of merchandise flow and sell-through.
- Deliver exceptional customer service by responding to inquiries promptly and sharing feedback that helps enhance the overall shopping experience.
Requirements
- +6 months of experience in merchandise processing, retail, sales, or customer service is preferred.
- Strong organizational and multitasking skills to thrive in a fast-paced, dynamic environment.
- High attention to detail, with the ability to follow procedures and maintain consistent standards.
- Passion for fashion: good sense of style and solid knowledge of fashion trends.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
- Flexible availability; able to work evenings, weekends and holidays.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
Skills
- Merchandise processing
- Retail
- Sales
- Customer service
- Organizational skills
- Multitasking skills
- Attention to detail
- Fashion knowledge
- POS systems
- ERP systems
- ATS systems
- Microsoft Office Suite
- Visual presentation
- Product knowledge
Location
- Toronto Eaton Ctr-RE
Work Type
- Permanent
- Full-time
Experience Level
- 6+ months experience preferred
Salary/Compensations
- $0.40 above minimum wage
Benefits
- Flexible Hours
- Career Advancement opportunities
- Paid Time Off
- Up to 70% off on personal purchases in store
- 50% off all RCL brands
- Generous Referral Policy
About the Company
- Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall.
- Reitmans is a proudly Canadian retailer celebrating its 100th anniversary, continuing its mission to empower and inspire women through inclusive, accessible fashion.
- RCL - Reitmans Canada Limited has been a proudly Canadian company since its founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.
Equal Opportunity
- Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs.
- Accommodation is available throughout the recruitment process.