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About the Role

As a Sales Associate, you’ll play a key role in delivering outstanding customer experience, maintaining a clean and welcoming store environment, and supporting sales and profitability goals. We’re looking for friendly, reliable associates committed to exceeding customer expectations.

Responsibilities

• Provide prompt, friendly, and courteous service to every customer
• Prepare fresh food and made-to-order items following company recipes and standards
• Promote My Crosby’s Rewards and assist customers with enrollment and offers
• Suggest additional items at checkout to enhance customer experience
• Communicate effectively with team members and leadership
• Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability
• Follow all company policies, procedures, and food safety standards
• Stay up to date on company operations and expectations
• Work scheduled shifts and follow dress code guidelines
• Report any issues related to sales, pricing, or store operations
• Handle customer concerns professionally and escalate when needed
• Accurately process transactions and refunds
• Balance and report register activity at the end of each shift
• Report any cash discrepancies over $5.00
• Follow proper cash handling and register procedures
• Help monitor inventory and prevent loss
• Follow all cash control and store security procedures
• Notify management of deliveries and any suspicious activity
• Protect company assets at all times
• Keep shelves, coolers, and displays fully stocked and organized
• Ensure all items are properly priced
• Prepare and maintain coffee, fountain drinks, and other high-demand items
• Maintain a clean and safe store environment inside and out
• Clean floors, restrooms, food areas, and equipment
• Keep parking lots, sidewalks, and fueling areas tidy
• Identify and address safety hazards & report maintenance issues promptly

Requirements

• 18 years or older required
• Proficient in basic math to handle cash transactions, shift reports and vendor check-ins
• Ability to clearly assess and validate customer identification
• Ability to understand operating instructions for lottery, point of sale systems, and other equipment
• Tolerance of exposure to gasoline fumes and cleaning products

Work Type

• Full-time

Experience Level

• Previous experience, preferred

Education Level

• High School Diploma or equivalent preferred

Salary/Compensations

• The advertised rate of pay is inclusive of a $1.50 Shift Differential added for hours worked between 11:00PM-7:00AM.

Benefits

• Career growth opportunities
• Company Discounts
• Significant Fuel Discounts!
• Paid Time Off
• 401K
• Referral Bonus ($250 + a free pizza!)
• Company-paid Employee Assistance Program

About the Company

• Reid Group also reserves the right to adjust workers’ schedules and physical locations based on operational needs.