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About the Role
As the heartbeat of the location, you will be the face at the front desk, ensuring daily operations run smoothly and members are happy. You will work closely with Community Managers, gaining insight into member satisfaction and space management. This role is ideal for those who enjoy variety, interacting with people, and the satisfaction of a well-executed day.
Responsibilities
- Serve as the primary point of contact for members and guests, offering a welcoming and helpful presence.
- Manage the front desk operations during business hours, ensuring organization and efficiency.
- Oversee maintenance coordination, mail, shipping, supplies, and equipment.
- Assist Community Managers with community tasks and actively contribute to their execution.
- Proactively identify and resolve member issues.
- Contribute to the daily upkeep and smooth operation of the workspace.
Requirements
- 1-2 years of experience in customer service, sales, or a similar hands-on role.
- Strong organizational skills and the ability to multitask effectively.
- Fluent in English and comfortable communicating in German.
- A people-first mindset and a practical, results-oriented approach.
- Familiarity with the Berlin startup and business ecosystem is a significant advantage.
Skills
- Customer service
- Sales
- Organizational skills
- Multitasking
- Communication (English, German)
Location
- Berlin
Work Type
- Full-time
Experience Level
- 1-2 years
Benefits
- Generous annual leave allowance
- Meal benefits via a lunch card
- Gift vouchers on birthdays and Christmas
- Subsidized public transport subscriptions
- Engaging team and end-of-year events
About the Company
- Mindspace creates flexible, design-led workspaces across Europe, Israel, and the US.
- We cater to startups, enterprises, entrepreneurs, and digital nomads.
- With over 15,000 members in 45 locations, we combine hospitality, style, and innovation.
- Our culture encourages ownership, mutual support, and continuous progress.
Equal Opportunity
- Mindspace is an equal-opportunity employer.