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About the Role

Navan is seeking an experienced Strategy & Operations Director to shape and drive the company's most critical strategic initiatives. This role, reporting to the VP of Strategy & Operations within the COO Office, is central to translating strategy into operational reality and solving complex problems to accelerate execution. You will lead strategic workstreams, develop executive recommendations, and drive cross-functional initiatives from inception to completion, influencing company-wide priorities and operational scaling.

Responsibilities

Serve as a strategic thought partner to the VP of Strategy & Operations, helping define priorities, solve complex business problems, and develop strategic recommendations for executive decision-making
Lead multiple strategic initiatives spanning business units, functions, and regions, owning workstreams from problem definition and scoping through execution and successful delivery
Structure ambiguous business problems, conduct rigorous analysis, evaluate strategic options, and develop clear, data-driven recommendations
Drive cross-functional execution by aligning stakeholders, coordinating delivery, and proactively resolving dependencies, risks, and execution blockers
Design and continuously improve operating models, governance processes, and execution frameworks that enable effective delivery of complex company-wide initiatives
Develop executive reporting and governance mechanisms that provide leadership with clear visibility into initiative progress, key risks, decisions, and outcomes
Identify opportunities to improve company performance and proactively develop initiatives that advance Navan's strategic objectives
Partner with the VP of Strategy & Operations in running the COO Office, including leadership operating rhythms, executive communications, business reviews, Board and Executive Staff materials, and special projects
Conduct strategic analyses and lead ad hoc projects supporting the COO organisation across Product, Engineering, Operations, Account Management, Support, Infrastructure, IT and Security

Requirements

8+ years of experience in Strategy Consulting (top-tier), Strategy & Operations within a high-growth technology company, or as Chief of Staff to a CEO or COO
Demonstrated experience leading complex strategic initiatives from problem definition through execution, delivering measurable business outcomes
Exceptional analytical, structured problem-solving, and programme management skills
Proven ability to independently lead multiple cross-functional initiatives in fast-paced, highly ambiguous environments
Strong business judgement with the ability to develop thoughtful recommendations, balance competing priorities, and navigate complex trade-offs
Excellent stakeholder management skills with a demonstrated ability to influence senior leaders and drive alignment without direct authority
Comfortable operating with a high degree of autonomy while partnering closely with executive leadership on strategic direction and key decisions
Outstanding written and verbal communication skills, including experience preparing executive-level presentations and communicating effectively with senior leadership and Boards
High emotional intelligence, sound judgement, and a strong bias for action

Skills

Strategy Consulting
Strategy & Operations
Chief of Staff
Analytical skills
Structured problem-solving
Programme management
Stakeholder management
Executive-level presentations
Communication skills

Location

Remote

Work Type

Full-time

Experience Level

8+ years

About the Company

Navan is a company focused on shaping and driving execution of strategic initiatives.
The COO Office is responsible for translating company strategy into operational reality.
Navan is scaling globally.