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About the Role

Crosby’s is seeking a Team Leader to oversee daily store operations. This is a hands-on leadership role focused on people, performance, and profitability, while creating a welcoming, high-energy environment for customers and team members.

Responsibilities

• Recruit, hire, train, and develop store associates and assistant team leadership
• Create schedules and ensure proper staffing levels
• Coach, mentor, and hold team members accountable
• Foster a positive, respectful, and high-performing work culture
• Ensure every customer receives fast, friendly, and high-quality service
• Maintain store cleanliness, product availability, and brand standards
• Resolve customer concerns quickly and professionally
• Meet or exceed sales, profitability, and expense goals
• Manage inventory, food costs, and ordering
• Oversee cash handling, deposits, and financial reporting
• Identify opportunities to improve efficiency and grow sales
• Ensure compliance with all company policies and regulations
• Maintain food safety and sanitation standards
• Oversee merchandising, promotions, and in-store execution
• Keep the store safe, secure, and well-maintained

Requirements

• 21 years of age
• High School Diploma or equivalent
• At least 2 years of fast food/retail management experience
• Valid Driver’s license
• Reliable transportation for position requirements (e.g., meetings, banking)
• Ability to utilize basic business math and accounting skills, computer skills and strong analytical and decision-making skills
• Possess strong supervisory and organizational skills
• Must be able to work all shifts - weekends and holidays based on business needs; this position requires a minimum of 46 hours per week

Skills

• Leadership
• Team Building
• Customer Service
• Business Management
• Inventory Management
• Financial Reporting
• Merchandising
• Food Safety
• Supervisory Skills
• Organizational Skills
• Business Math
• Accounting Skills
• Computer Skills
• Analytical Skills
• Decision-Making Skills

Work Type

• Full-time

Experience Level

• Management Experience

Education Level

• High School Diploma or equivalent

Benefits

• Bonus Eligible
• Medical Insurance with Employer Contribution
• Voluntary Dental Insurance
• Life Insurance- Company Paid
• 401K & Paid Time Off
• Leadership Paid Training Program
• Career growth opportunities
• Company Discounts
• Significant Fuel Discounts
• Scholarship Opportunity and Tuition Reimbursement
• Employee Assistance Program- Company Paid