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About the Role

The Stock Supervisor is responsible for ensuring the highest level of customer engagement through sales results and stockroom/offsite maintenance. The Supervisor oversees and develops both the support team and systems to provide associates and management with excellent front and back of house support.

Responsibilities

• Foster collaboration with the leadership team to create an inclusive work environment that prioritizes employee and customer satisfaction.
• Ensure the integrity of the store's inventory by implementing and supervising proper shipping and receiving procedures. Communicate any inventory concerns to the Store Manager.
• Set up the sales team for success by overseeing a well-organized stockroom.
• Ensure returned products are efficiently reintegrated into inventory.
• Play a pivotal role in processing and replenishing merchandise.
• Contribute to the receiving process and continuously monitor floor stock to maintain optimal inventory levels.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• Experience leading a team and/or supervising others.
• Ability to process information or merchandise through the computer system and POS register system.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Skills

• Strong verbal and written communication skills.

Work Type

• Full-Time

Experience Level

• 2-3 years of retail experience

Education Level

• High school diploma or equivalent preferred

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program