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About the Role
ThinkMarkets is seeking a Marketing Operations Manager to drive operational efficiency, campaign delivery, workflow optimization, and cross-functional alignment across global marketing teams and brands within the Forex and CFD industry.
Responsibilities
- Manage and optimize end-to-end marketing workflows across multiple brands, regions, and teams.
- Act as the central coordination point between marketing, product, compliance, design, and regional stakeholders.
- Drive prioritization, transparency, and accountability across campaign delivery pipelines.
- Establish and improve operational processes, delivery frameworks, and ways of working across teams.
- Support resource planning, workload management, and campaign scheduling across global functions.
- Coordinate the delivery of multi-channel marketing campaigns across digital, content, CRM, web, and events.
- Ensure campaign timelines, milestones, approvals, and deliverables are tracked and communicated effectively.
- Manage stakeholder expectations and shifting business priorities in a fast-paced global environment.
- Facilitate regular stand-ups, prioritization meetings, and delivery reviews across teams.
- Build and maintain dashboards, reporting frameworks, and workflow visibility for leadership teams.
- Monitor campaign delivery performance, operational KPIs, and reporting cadence across marketing functions.
- Identify inefficiencies and recommend process improvements to increase team agility and output.
- Support marketing reporting, documentation, and operational governance across teams.
- Manage and optimize tools such as JIRA, Confluence, CRM systems, and marketing platforms.
- Support workflow automation and process enhancements across marketing operations.
- Work closely with teams to improve collaboration, tracking, and operational visibility.
- Explore and leverage AI and automation tools to improve efficiency, reporting, and workflow management.
Requirements
- 5+ years’ experience within Marketing Operations, Campaign Management, or Marketing Delivery roles within FX, CFDs, fintech, or financial services.
- Strong experience managing workflows, stakeholder coordination, and campaign delivery across global teams.
- Hands-on experience with JIRA, Confluence, dashboards, reporting tools, and marketing workflows.
- Strong organizational and prioritization skills with the ability to manage multiple projects simultaneously.
- Experience working across multiple regions and time zones within a fast-paced environment.
- Excellent communication and stakeholder management skills.
- Understanding of trading platforms, financial products, and the Forex/CFD industry.
- Exposure to AI and automation tools within marketing operations is advantageous.
Skills
- JIRA
- Confluence
- CRM systems
- Marketing platforms
- AI tools
- Automation tools
- Reporting tools
- Workflow management
- Campaign management
- Stakeholder coordination
- Communication
- Organizational skills
- Prioritization skills
Experience Level
- 5+ years
Education Level
- Bachelor’s degree in Marketing, Business, Communications, Finance, or a related field
About the Company
- ThinkMarkets is a global financial technology company specializing in providing multi-asset trading solutions to thousands of clients worldwide.
- Our flagship ThinkTrader platform allows clients to trade the world 24-hours a day.
- Our mission is to bridge the gap between traders, investors, and platforms by providing access to global markets and thousands of products.
- We utilize the latest technologies to offer traders seamless access to our proprietary trading platforms.