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About the Role

Play a key role in the Delegated Authority Centre of Excellence (DA CoE) team, overseeing and supporting the Group’s delegated authority relationships. This involves performance reviews, new/renewal business oversight, driving DA strategy, and collaborating with the DA Oversight team on compliance, administration, operations, and governance. The role includes building relationships with underwriting teams, membership on the DA Underwriting Committee, and ownership of the DA ‘virtual’ P&L.

Responsibilities

Play a key role in all aspects of our Delegated Authority book
Design, build, and implement the underwriting-focused DA framework across the Group, including cross-selling products via MGAs
Proactively support the on-boarding of DA business, working with underwriters and the DA Oversight team
Shape the Group’s DA strategy and embed it across all lines of business
Develop, maintain, and monitor 'best practice' across all aspects of DA underwriting
Support the Group’s DA data, MI, and analysis ambitions
Design and implement DA MI and reports for Group and entity committees, DA CoE, underwriters, and senior management
Implement DA ‘virtual’ P&Ls at Group, entity, and divisional levels
Coordinate and oversee mid-year assessments of MGAs and other DA placement methods regarding performance and compliance/best practice
Drive the DA Underwriting Committee (DAUC) and DA Underwriting Working Group forward with clear aims and robust review/approval processes
Take responsibility for, or assist with, ad hoc projects relating to Delegated Authorities
Attend broker and client meetings and build rapport with brokers and MGAs
Improve the Group’s MGA pricing and rate change position
Improve the Group’s aggregate management and monitoring position
Support the building of business cases for writing new lines of business (via MGAs) and obtaining coverholder approvals
Enhance the oversight and controls framework with the Head of DA Oversight and their team
Act as a conduit between the DAUC and underwriters, utilizing the Monthly DA Underwriters Meeting
Carry out market analysis in relation to DA business and best practices
Communicate the DA Strategy, underwriting stance, and proposed changes/improvements
Support the Innovation team regarding new and existing MGAs
Support and influence the DA training program
Support Active Underwriters of 1084 and 1176 with DA Lloyd's/PBO matters
Support the Head of Underwriting at CIC with Central Bank of Ireland (CBI) matters
Comply with all policies and procedures, ensuring good customer outcomes and fair treatment of customers
Ensure compliance with Lloyd’s Byelaws and Minimum standards
Ensure compliance with FCA and PRA requirements (UK Regulator)
Ensure compliance with Central Bank of Ireland (Irish Regulator)
Ensure Customer Complaints are promptly identified, recorded, and referred
Ensure all required annual product reviews and fair value assessments for Chaucer Group are completed timely
Ensure all Chaucer Group Product Governance processes in the UCM are followed
Ensure that the principles of providing good customer outcomes and fair customer treatment are upheld by Agents and Service Providers

Requirements

MGA and binder experience, ideally from a Syndicate / Managing Agent / Lloyd’s of London perspective
Knowledge of Lloyd’s DA regulation with regards to binders
Insurance knowledge, ideally across multiple lines of business
Strong presentation skills, including Excel and Powerpoint
Analytical and strategic approach
DCOM and ATLAS knowledge (not essential)
ACII qualification

Skills

Strong presentation skills
Analytical approach
Strategic approach
Excellent organisational skills
Excellent communication skills
Ability to liaise at all levels
Teamwork
Adaptability in a pressured environment
Self-motivated
Proactive
Flexible

Location

London

Work Type

Flexible working arrangements considered

Education Level

ACII

About the Company

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market.
We help protect industries around the world from the risks they face.
Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore.

Equal Opportunity

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture.
We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit.
We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.