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About the Role

Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and government regulations.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Requirements

• Must be at least 18 years of age.
• Authorized to work in the United States.
• Ability to read, write, communicate and comprehend the English language.
• Ability to converse with co-workers and members of the general public.
• Ability to understand oral and written instructions as well as governmental regulations.
• Ability to respond to questions and inquiries from management and government representatives.
• Ability to accurately complete various shipping documents, reports and records required of the position.
• Ability to stand, walk, bend, stoops, and lift throughout the shift.
• Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance required for heavier items.
• Regular use of hands and arms for handling freight, operating pallet jacks, and securing loads.
• Ability to climb on and off forklifts, trailers, and dock platforms safely.
• Adequate vision and hearing (with or without correction) to operate equipment, read labels, and follow safety signals.
• Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow due to dock and yard exposure.
• Ability to work varying schedules, including nights, weekends, and holidays based on operational demands.

Skills

• Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
• Strong attention to detail and accuracy in verifying shipments.

Experience Level

• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
• Prior supervisory experience.

Education Level

• High school diploma or GED.

Salary/Compensations

• $61,700.00 - $76,200.00 annually

Benefits

• Competitive compensation
• Great benefits
• Rewarding superior employee performance
• Bonus eligible

About the Company

• Saia is a different kind of logistics and transportation company.
• We do things the right way.
• Commitment to our people, customers, and community.
• Support you get on day one – from leadership and from your team.
• Packed with opportunity – from learning new skills and advancing.
• Saia's people are the reason we’ve been successful for over a century in the industry.
• Positive culture driven by core values – dignity and respect, a customer-first approach, safety and more.
• Hundreds of terminals across the country and growing.

Equal Opportunity

• Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.