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About the Role
This position plays an important role in creating a welcoming and supportive experience for patients seeking care at Rome Health's Community Recovery Center, an outpatient clinic serving individuals receiving treatment for substance use disorders.
Responsibilities
- Answer phones and greet patients in a professional, compassionate manner
- Schedule patient appointments
- Assist with transportation coordination for patients
- Maintain filing and basic patient data tracking
- Provide general administrative support to the clinic team
Requirements
- High School Diploma or GED required
- Experience in healthcare, behavioral health, or administrative support preferred
- NARCAN certification required upon hire
- Ability to maintain strict confidentiality (HIPAA and federal SUD regulations)
Skills
- Strong organizational and communication skills
- Experience with reception or front desk responsibilities
- Compassionate and respectful approach to working with individuals in recovery
Location
- Rome, N.Y.
Work Type
- Part-Time
Education Level
- High School Diploma or GED
About the Company
- Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York.
- From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life.
- We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family.
- Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College.
- The best care out there. Here.