Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Guest Service Representative role.
Rezi rewrites your resume against Parable Hospitality's job description. Free.
Tailor your resume to this Guest Service Representative role.
Rezi rewrites your resume against Parable Hospitality's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Guest Service Representative posting at Parable Hospitality — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Guest Service Representative posting at Parable Hospitality — free, in seconds.
About the Role
Hotel Emblem San Francisco is seeking a Guest Service Representative who is hands-on, team-oriented, and driven to exceed guest expectations.
Responsibilities
- Maintain a friendly, cheerful, and courteous demeanor while providing personalized service.
- Communicate effectively with guests and team members.
- Greet arriving guests and complete check-in procedures.
- Facilitate guest departures and manage guest accounts.
- Calculate and post monies, receipts, and guest accounts using proper cash handling methods.
- Answer inquiries and accept reservations via phone and in person, communicating hotel rates and information.
- Maintain guest relations by staying informed about in-house and area functions.
- Operate PBX equipment for incoming and outgoing calls, and assist with wake-up calls.
- Control cash and credit transactions at the front desk and manage personal bank.
- Process guest mail, messages, and faxes.
- Contribute to and maintain department logbooks and communication sources.
- Provide assistance to other team members and departments.
- Perform other duties as assigned by management.
Requirements
- High standards and driven to exceed guest expectations.
Skills
- Effective communication
- Cash handling
- Reservation systems
- PBX operation
- Guest relations
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $29.00-$31.00 per hour
Benefits
- 401k
- Vacation Leave
- Sick Leave
- Team Member Travel Program with exclusive rates
- Team building events
- Community volunteering opportunities
- Charity promotions
About the Company
- Hotel Emblem San Francisco