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About the Role

The Manager of Teen Technology & Design is a key member of the Young Adult Programs and Services (YAPS) Department, responsible for supporting teen patrons and staff through programming, resources, and professional development across 89 branches. This role involves designing and disseminating resources and training on creative technologies, digital literacy, and skill-building, aligning with The New York Public Library’s strategic vision for teens.

Responsibilities

Directly supervise Teen Technology & Design staff and indirectly support part-time employees.
Develop professional development opportunities and resources for teen-serving staff focused on creative technology and digital literacy.
Support branches through in-person and virtual training, including specialized creative technology tools and creating staff-facing resources.
Lead and support initiatives connected to Teen Centers, including technology access, staff support, and programming resources.
Lead and support the Teen Tech Mentor program, including branch selection, curriculum planning, reporting, program evaluation, and coordination.
Oversee inventory systems and manage budgets across multiple funding sources.
Provide data, spending information, program updates, and impact information for reporting and evaluation.
Collaborate with Young Adult Programs and Services and other internal teams.
Perform other related duties as assigned.

Requirements

5+ years of experience working with diverse youth populations, preferably high school students, in a library, school, or non-profit setting.
Experience with implementing and managing creative technology, digital literacy, media production, STEAM or related teen programming.
At least 1 year of experience directly supervising and managing staff.
Excellent interpersonal, verbal, and written communication skills.
Strong proficiency with Google Suite and Microsoft Office.
Ability to manage multiple projects simultaneously, delegating tasks as appropriate.
Excellent organizational and time management skills.
Reliable work ethic and flexibility to adapt to changing priorities.
Familiarity with creative technology tools such as 3D printing, audio/video production, photography, digital art, coding, game design, vinyl cutting, sewing, analog making, and AI literacy tools.
Willingness to learn new technologies and software.
Ability to work independently and collaboratively across departments.
Commitment to providing a welcoming teen-centered service environment.
Comfortable with travel to library branches in the Bronx, Manhattan, and Staten Island.
Direct supervision of 3 Associate Managers and 1 off-site coordinator; indirect supervision of 3 part-time employees.
Responsible for hiring, performance management, and coaching of staff.

Skills

Creative technology
Digital literacy
Media production
STEAM programming
Staff training
Program development
Budget management
Grant reporting
Data analysis
Interpersonal skills
Verbal communication
Written communication
Google Suite
Microsoft Office
Project management
Organizational skills
Time management
3D printing
Audio and video production
Photography
Digital art and design
Coding
Game design
Vinyl cutting
Sewing
Analog making
AI literacy
Team collaboration

Location

Stephen A. Schwarzman Building

Work Type

Full Time
Hybrid schedule; 4 days per week onsite and up to 1 day per week remote

Experience Level

5+ years of experience working with diverse youth populations
At least 1 year of experience directly supervising and managing staff

Education Level

Master’s Degree in Library Sciences, Education or related field required

Salary/Compensations

$85,000 - $92,000 / year

About the Company

The New York Public Library (NYPL) is a world-renowned institution dedicated to providing free and equal access to its resources. NYPL's mission is to inspire learning, creativity, and discovery through its extensive collections, programs, and services.

Equal Opportunity

The Library believes that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors, such as position requirements, skills, prior experience, educational background, scope and impact of the role, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.