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About the Role

The Assistant Property Manager, Commercial provides operational, financial, lease administration, and tenant-focused support to the Property Management team. This role supports the day-to-day management of assigned commercial properties, ensuring responsive tenant service, accurate administration of lease obligations, timely reporting, and compliance with Tricon standards.

Responsibilities

• Assist with the day-to-day management and administration of assigned commercial properties.
• Conduct regular inspections of buildings, common areas, vacant spaces, and tenant areas to help maintain property standards.
• Monitor tenant maintenance requests, dispatch vendors as required, track work orders through to completion, and support service contract administration, vendor coordination, and performance tracking.
• Maintain accurate tenant contact information, emergency contacts, insurance certificates, and related property records.
• Coordinate with Property Management, Leasing, Accounting, Asset Management, Operations, tenants, vendors, and service providers to support effective property operations and issue resolution.
• Support tenant relations and retention efforts, including responding to tenant inquiries, assisting with communications, property tours, tenant engagement initiatives, and events.
• Support compliance with building maintenance, health and safety, and operational standards.
• Support the coordination of construction, capital, maintenance, and tenant improvement projects.
• Assist with tenant move-ins and move-outs, including documentation, communication, scheduling, and operational coordination.
• Review, interpret, abstract, and maintain lease information to support accurate administration of tenant obligations, key dates, charges, recoveries, cost pools, billings, and lease-related payments.
• Escalate lease, operational, tenant, vendor, or project-related issues where appropriate.
• Assist with annual budgeting, forecasting, monthly reporting, owner reporting, financial statement review, and variance analysis.
• Review invoices, issue purchase orders, ensure proper coding, and support timely payment processing.
• Review tenant billings, rental charges, adjustments, CAM and tax reconciliations, recoveries, and rental/recovery statements to help ensure alignment with lease terms.
• Support rent collection, accounts receivable reporting, and follow-up on outstanding balances.
• Track retail tenant sales reporting and support percentage rent billings, where applicable.
• Prepare reports, summaries, reconciliations, and other documentation to support property operations and financial reporting.

Requirements

• Working knowledge of commercial property operations, tenant service, vendor coordination, and building administration.
• General understanding of property accounting, including invoices, purchase orders, budgets, recoveries, billings, and reporting.
• Ability to read, interpret, and apply lease terms to property administration, tenant billings, and operational requirements.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders.
• Clear written and verbal communication skills.
• Service-oriented and professional, with the ability to build positive relationships with tenants, vendors, and internal partners.
• Detail-oriented and comfortable working with leases, financial information, reports, and operational documentation.
• Proactive, resourceful, and able to follow through on competing priorities.
• Collaborative and comfortable working across multiple internal teams and stakeholder groups.
• Practical problem-solver with sound judgment and a high degree of accountability.
• Able to balance responsiveness, accuracy, and professionalism in a fast-paced environment.
• 5+ years of relevant experience in commercial property management, property administration, lease administration, real estate operations, or a related field.

Skills

• Microsoft Office
• Outlook
• Word
• Excel
• Yardi or another property management/accounting system
• CAM and tax reconciliations
• Tenant recoveries
• Retail sales reporting
• Percentage rent billings

Location

• Toronto

Work Type

• Full-time
• In-office
• Onsite

Experience Level

• 5+ years of relevant experience

Education Level

• Post-secondary education in business, real estate, finance, property management, or a related field
• Property management designation, or progress toward a relevant designation

Salary/Compensations

• $67,600.00 - $112,660.00

Benefits

• Discretionary bonus based on company performance and individual contribution
• Attractive benefit and wellness package

About the Company

• Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers.
• Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 1988 and is developing the highest quality multi-family portfolio in North America’s fastest growing city.
• Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
• At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community.
• Our Toronto corporate office is located in Bloor-Yorkville, offering a central, transit-accessible location surrounded by restaurants, shops and neighbourhood amenities.

Equal Opportunity

• At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
• By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
• We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process.
• If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com. Please include your name and position that you will be applying for in the subject line and someone from our team will reach out to assist.