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About the Role

The Product Manager will serve as the strategic owner of the FinPath online experience, ensuring the platform delivers a seamless, intuitive, and impactful journey for employee participants and employer partners. This role also manages the ecosystem of third-party technology and service partners, driving alignment, accountability, and continuous improvement across all external relationships.

Responsibilities

• Own the end-to-end FinPath digital product roadmap, translating organizational goals and client needs into a prioritized, actionable plan.
• Serve as a key decision-maker for all platform features, user flows, and digital content, ensuring every touchpoint reflects FinPath’s mission and brand standards.
• Gather insights from participants, employer partners, and internal stakeholders to define clear product requirements and user stories.
• Collaborate with UX, design, and engineering teams to deliver intuitive, accessible, and high-quality digital experiences.
• Monitor platform performance through data and analytics; identify trends, friction points, and opportunities to enhance the member experience.
• Lead user acceptance testing (UAT) for all releases, ensuring new features meet quality, compliance, and usability standards before launch.
• Maintain and prioritize the product backlog, working within agile sprint cycles to keep development aligned with strategic priorities.
• Serve as the primary relationship owner for all FinPath third-party technology, data, and service vendors.
• Support vendor selection processes, including RFP development, due diligence, contract negotiations, and partner onboarding.
• Establish and monitor SLAs, KPIs, and performance benchmarks for all external partners; proactively manage issues and escalations.
• Coordinate with Legal, Compliance, and IT Security teams to ensure all partner agreements and integrations meet organizational standards.
• Oversee partner API integrations and data exchange agreements, partnering with technical teams to ensure reliability, security, and scalability.
• Conduct regular business reviews with partners to assess performance, explore innovation opportunities, and align on roadmap priorities.
• Support contract renewal negotiations, amendments, and new statements of work in collaboration with Procurement and Legal.
• Act as the voice of the FinPath product across the organization, keeping leadership and stakeholders informed on roadmap progress, key decisions, and outcomes.
• Partner with Marketing, Client Success, Coaching, and Operations to support product launches, drive feature adoption, and develop member-facing communications.
• Collaborate with IT Security, Compliance and Risk teams to ensure the FinPath platform meets all applicable regulatory requirements.

Requirements

• Minimum 4–6 years of product management experience, preferably in financial services, fintech, employee benefits, or a digital-first environment.
• Demonstrated experience managing third-party vendor or partner relationships, including contract and SLA management.
• Strong understanding of agile product development methodologies (Scrum, Kanban); experience as a Product Owner a plus.
• Proficiency with product management and analytics tools (e.g., Jira, Confluence, Google Analytics, Tableau, or similar platforms).
• Proven ability to manage multiple priorities simultaneously while maintaining strong attention to detail.
• Ability to work and communicate effectively with senior and executive-level partners, both internally and externally.
• Excellent written and verbal communication skills across multiple channels.
• Ability to travel as needed for partner meetings, client events, or industry conferences.

Skills

• Product Management
• Agile Methodologies (Scrum, Kanban)
• Product Owner Experience
• Jira
• Confluence
• Google Analytics
• Tableau
• Communication Skills
• Vendor Management
• SLA Management
• KPI Monitoring
• API Integrations
• Data Exchange Agreements

Location

• Hybrid-Austin, TX

Work Type

• Hybrid

Experience Level

• 4-6 years
• 5-7 years

Education Level

• Bachelor's degree in Business, Information Technology, Digital Marketing, Finance, or a related field
• Bachelor's degree (4-year degree)

Salary/Compensations

• $78,000-$82,000 salary plus 10% yearly discretionary bonus

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA)
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Flexible Spending Accounts (FSAs)
• Life and Disability Plans
• Long-Term Care
• Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Comprehensive Onboarding
• Continuing Education
• Flexible Work Arrangements
• Dress for Your Day Dress-Code

About the Company

• HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.
• HUB Retirement & Private Wealth (RPW) leads communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all.
• FinPath by HUB is a comprehensive financial wellness program offering certified financial coaching, financial education courses, and digital money tools. Our coaches empower participants across the country to move from financial stress to financial confidence through human-centered, unbiased guidance.

Equal Opportunity

• HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
• All HUB employees have an opportunity to get personally involved in our efforts to be an inclusive company where everyone is heard, valued, respected and everyone can be their authentic selves. An easy way to get involved is to join one of our Employee Resource Groups (ERGs) or one of the Voices of HUB Employee Groups.