Parts Professional at Factory Motor Parts | New York, NY, United States | Rezi

Parts Professional at Factory Motor Parts

Parts Professional

Factory Motor Parts · New York, NY, United States

2 days ago

Parts Professional

Factory Motor Parts · New York, NY, United States

2 days ago
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About the Role

Factory Motor Parts is seeking an experienced and customer-focused Auto Parts Professional to identify customer needs, sell automotive parts, and enhance customer relationships.

Responsibilities

  • Answer phone calls to identify customer needs
  • Sell automotive parts
  • Strengthen customer relationships
  • Look up auto parts in the FMP parts catalog system
  • Process customer orders with a high degree of accuracy
  • Troubleshoot and make recommendations to meet customer needs
  • Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
  • Perform other duties as assigned

Requirements

  • Previous automotive parts counter experience in a retail store or similar setting
  • 3 years of experience with automotive parts
  • 1-2 years of previous sales and customer service experience
  • Ability to look up parts in parts cataloging systems
  • Excellent verbal and written communication skills
  • Strong background in mechanics

Skills

  • Automotive parts knowledge
  • Sales
  • Customer service
  • Parts cataloging systems
  • Mechanics

Experience Level

  • 3 Years experience with Automotive Parts
  • 1-2 years previous sales and customer service experience

Education Level

  • ASE certification is a plus

Salary/Compensations

  • Salary is based on experience and job performance

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401K
  • Profit sharing
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Short-term disability
  • Long-term disability

About the Company

  • An industry leader, FMP offers well-balanced compensation and benefits programs.

Equal Opportunity

  • EEOC/AA Employer