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About the Role

The Wheelchair Attendant ensures the smooth navigation and comfort of passengers within the airport. This role involves assisting passengers, handling equipment with care, and prioritizing safety, requiring strong communication and exceptional customer service skills.

Responsibilities

• Safely and comfortably assist passengers requiring mobility support in transferring to and from an aircraft seat using appropriate devices
• Push wheelchair passengers to and from airport gates
• Assist passengers with handling checked, carry-on, and claimed luggage
• Safely guide passengers in wheelchairs down the jet bridge
• Ensure the proper placement of wheel brakes before passengers exit the wheelchair
• Complete necessary reports regarding wheelchairs or incidents
• Adhere to dispatcher gate orders
• Address passengers' questions or concerns with prompt and helpful assistance
• Demonstrate consistent and punctual attendance at the assigned job location
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Requirements

• 18 years of age or older
• Must be legally authorized to work in the country of employment
• Ability to access and interpret information in print and electronically, including the use of electronic devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Flexibility to work various shifts including nights, weekends and holidays

Skills

• Strong communication skills
• Exceptional customer service skills
• Ability to lift up to 70 pounds
• Prolonged standing and walking
• Ability to reach with arms and grasp with hands
• Ability to push and pull
• Ability to bend, stretch, squat, and kneel
• Ability to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions
• Close vision
• Distance vision
• Peripheral vision
• Depth perception
• Ability to adjust focus

Location

• Airport environment

Work Type

• Full-time
• Flexible shifts

Experience Level

• Entry-level

Salary/Compensations

• The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

Benefits

• 401(k) with matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Growth opportunities

About the Company

• Committed to being a leading provider of commercial services within the aviation industry
• Focus on maintaining a positive working environment and treating all team members with respect
• Over 200 locations across the world, offering opportunities for career progression

Equal Opportunity

• PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.