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About the Role

The General Manager oversees the airport's overall operations and management, involving strategic planning and coordination of departments like ground handling, passenger services, maintenance, and security to ensure efficient and safe operations. This role requires liaising with airline partners, regulatory bodies, and government agencies, ensuring compliance with aviation regulations. The position also focuses on financial management, business development, and customer satisfaction to enhance the airport's reputation and profitability.

Responsibilities

Oversee all operational aspects of the company, including ground handling, customer service, and maintenance
Develop and implement strategic plans to enhance operational efficiency and customer satisfaction
Manage and lead a diverse team of department heads and supervisors
Monitor operational performance against key performance indicators and objectives
Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration
Drive business growth through innovative service offerings and strategic partnerships
Oversee financial management, including budgeting, forecasting, and financial reporting
Ensure adherence to industry regulations and safety standards across all operations
Handle crisis management and emergency response planning
Foster a company culture focused on safety, quality service, and continuous improvement
Manage customer relations and address escalated customer service issues
Direct human resources activities, including recruitment, training, and performance management
Stay informed of industry trends, advancements, and competitive landscape
Represent the company in industry events, conferences, and public forums
Lead initiatives to enhance sustainability and environmental responsibility in operations
Perform any additional duties as assigned by management

Requirements

18 years of age or older
Must be legally authorized to work in the country of employment.
3+ years of experience in airport or aviation management, including leadership roles
Strong understanding of aviation regulations, operational safety, and security protocols
Proven track record in strategic planning, financial management, and team leadership
Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook
Communicate effectively in English (reading, writing, speaking)
Must hold a valid driver's license.
Ability to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessary
Effectively communicate with colleagues and clients, both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Must be flexible to work extended hours on occasion to support our field operations
Ability to lift up to 25 pounds
Position is generally sedentary, sitting for long periods of time
Prolonged standing and walking in an indoor/outdoor environment as applicable
Exposure to moderate and at times high noise levels
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Skills

Strategic planning
Financial management
Team leadership
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Effective communication
Crisis management
Emergency response planning
Business development
Customer relations

Experience Level

3+ years of experience in airport or aviation management, including leadership roles

Salary/Compensations

$90,000 - $100,000

About the Company

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer.

Equal Opportunity

All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.