Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Deicing Duty Manager III supports the General Manager in overseeing day-to-day deicing operations and providing station support. This role requires strong operational leadership, workforce supervision, and a commitment to safety, customer service, and operational excellence. This airport-based position supports the aviation industry and requires flexibility to work extended hours, particularly during adverse weather and peak operational periods.

Responsibilities

Assist the General Manager with the day-to-day activities of the entire deicing operation
Assist with oversight of all deicing operations, fluid management, and resource readiness
Ensure all aircraft are properly deiced and/or anti-iced in accordance with customer and regulatory requirements
Maintain and enforce adherence to company safety policies, standards, and procedures
Prioritize workplace safety through established metrics and Service Level Agreements
Ensure all required internal, airline, and airport deicing reports are completed accurately and timely
Assist the General Manager in achieving financial performance goals including manpower planning, equipment utilization, fluid management, and facilities oversight
Coordinate deicing operations with airport operations, customer airlines, and internal departments
Respond to customer requests for information and coordinate audits and operational visits as required
Review and monitor the Safety Management System (SMS) and Quality Management System (QMS) standards for the station, addressing any areas of concern
Assist in recruitment, interviewing, hiring, and training of employees
Oversee required deicing training including classroom, on-the-job, and airline-specific training
Assist in identifying and securing new business opportunities
Assist with employee relations issues and resolve service issues promptly to ensure contract retention
Report service discrepancies and incidents to Senior Management immediately
Share action plans and success factors with customers
Establish and evaluate performance standards to measure employee progress
Recommend salary adjustments, transfers, promotions, and terminations as appropriate
Foster a safe, cooperative, and productive work environment
Adapt to and promote changes in corporate policies and procedures
Attend meetings and events on behalf of PrimeFlight and its customers, maintaining professionalism at all times
Meet or exceed all established Key Performance Indicators (KPIs) and Service Level Agreements
Promote and support the company’s Safety Management System (SMS) initiatives
Ensure hazards, incidents, and safety concerns are reported and addressed in accordance with company procedures
Demonstrate regular, predictable attendance at assigned work location
Perform any additional duties as assigned by management

Requirements

18 years of age or older
Must be legally authorized to work in the country of employment
Minimum three years of management, supervisor, or lead experience required
Fleet maintenance and mechanical knowledge preferred
Must hold a valid driver's license
Ability to read, write, speak, and understand the English language, including operational documents
Ability to use electronic devices including tablets, computers, and mobile devices
Ability to communicate effectively both in-person and electronically
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Ability to work any shift, including nights, weekends, and holidays within a 24/7 operation
Ability to perform each essential requirement satisfactorily
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements
Ability to lift up to 70 pounds
Prolonged standing and walking in indoor and outdoor environments
Ability to reach with arms and grasp with hands
Ability to push and pull
Ability to crawl and crouch in confined spaces
Ability to bend, stretch, squat, and kneel
Ability to climb and work at elevated heights
Exposure to moderate and high noise levels
Exposure to biohazards and/or chemicals
Exposure to outdoor elements and severe weather conditions
Ability to hear and respond to spoken voice and audible alarms
Tasks involving repetitive motions of the arms, wrists, hands, and fingers
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Skills

Operational leadership
Workforce supervision
Safety commitment
Customer service
Operational excellence
Fleet maintenance
Mechanical knowledge
Effective communication

Location

Airport-based

Work Type

Full-time
Flexible shifts
Extended hours during adverse weather and peak operational periods

Experience Level

Minimum three years of management, supervisor, or lead experience

Salary/Compensations

$67,000-$69,000

About the Company

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer.

Equal Opportunity

All applicants and employees are considered and evaluated without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.