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About the Role
The Aon Client Services (ACS) team is a critical operating unit focused on enhancing customer experience and driving profitable growth. This role offers an ideal opportunity to advance your career within a global market leader, providing best-in-class client service support.
Responsibilities
- Assisting with client account portfolio management
- Working directly alongside Client Managers
- Directly managing client queries and acting as a subject matter expert for all portfolio needs
- Attending client meetings and managing relationships with Insurers
- Assisting with tender responses, policy wordings, renewals, claims histories, endorsements, and reporting
- Managing quote slips and placing slips
- Managing invoicing and complex premium calculations
- Providing leadership to Service Specialists
Requirements
- Relevant experience in the commercial Insurance Sector as a broker or similar
- Comparable client account management or broking experience
- Commitment to exceptional client service
- Exceptional relationship and communication skills
- Desire to develop skills and knowledge set through ongoing training
Skills
- Client account management
- Broking
- Client service
- Relationship management
- Communication
Location
- Sydney CBD
Work Type
- Hybrid
Experience Level
- Mid-level
Education Level
- Tier 1 qualifications desirable
Benefits
- Comprehensive benefits package
- Agile environment supporting wellbeing and work/life balance
- Two Global Wellbeing Days per year
- Continuous learning culture
About the Company
- Aon is in the business of better decisions, shaping decisions for the better to protect and enrich lives globally.
- Aon is a global market leader.
- The company is united through trust as one inclusive team, passionate about helping colleagues and clients succeed.
- Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.
Equal Opportunity
- Aon is proud to be an equal opportunity workplace.
- Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
- Provides reasonable adjustments for individuals with disabilities during the job application, interview process, and for essential job functions.