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About the Role

The Assistant Director will oversee the Hub's Career Exploration & Readiness Continuum, ensuring young people have immediate opportunities to engage, explore career pathways, build skills, earn stipends, and develop confidence while preparing for employment, postsecondary education, and training opportunities. This role combines program leadership, curriculum oversight, youth engagement, workshop facilitation, partnership development, and innovation.

Responsibilities

Oversee all Career Exploration & Readiness Continuum programming.
Manage implementation of Transfr VR career exploration, the Career Readiness Certificate Program, Transfr Trek cohorts, the Mesa Alumni Lab, workshops, and related activities.
Facilitate Transfr Trek (6-week cohort-based career exploration) and Mesa Alumni Lab (7-week cohort) sessions.
Manage participant flow across the Continuum's four pathways, including same-day intake for drop-in Transfr VR sessions and cohort enrollment for Transfr Trek and Mesa Alumni Lab.
Ensure high-quality, youth-centered participant experiences across all pathways.
Develop annual program goals and outcomes.
Refine and strengthen curriculum and workshop content in close partnership with the Hub's Youth Advisory Council, integrating youth feedback into ongoing program design.
Ensure programming remains responsive to labor market trends and emerging career pathways.
Utilize participant data and youth feedback to improve services.
Coordinate with Transfr and Mesa Charter School to ensure model fidelity and receive ongoing technical assistance, with the goal of building full internal capacity by Year 2.
Track participant progress, completion rates, and outcomes across all Continuum pathways.
Create engaging, youth-centered learning environments.
Ensure participants have opportunities to explore careers, develop skills, build social capital, and earn stipends.
Manage participant recruitment, retention, and progression.
Engage the Youth Advisory Council in ongoing curriculum design, program evaluation, and continuous improvement; participate in YAC-led staff hiring panels.
Coordinate distribution of program incentives and completion stipends.
Supervise Peer Advocates and other workshop facilitators.
Provide coaching and professional development.
Ensure staff are equipped to deliver high-quality programming.
Own and steward partnerships with Transfr and Mesa Charter School.
Build and sustain additional partnerships that extend the Continuum's reach, including with employers (in coordination with the Citywide Employment & Partnership Manager), postsecondary institutions, training providers, and community-based organizations.
Coordinate closely with Citywide Senior Career Navigators to ensure participants transition from Continuum experiences into best-fit next steps (training, education, employment, or further exploration).
Support development of experiential learning opportunities, guest speakers, industry visits, and career exposure activities.
Represent the Hub in relevant external meetings and partnerships.
Coordinate with The Door's broader Career and Education Services Department, social workers, and wraparound supports.
Demonstrate an understanding of and practice the principles of positive youth development and trauma-informed care.
Handle any appropriate responsibilities and functions assigned by supervisor.

Requirements

Bachelor's degree required.
Minimum 5 years of experience in youth development, workforce development, education, career readiness, or related field.
Experience facilitating workshops, groups, or educational programming with young adults.
Experience supervising staff or peer leaders.
Demonstrated ability to build and sustain partnerships with external organizations; partnership building is a core requirement of the role.
Commitment to trauma-informed, culturally responsive, and youth-centered practice.
Commitment to authentic youth voice as a driver of program design.

Skills

Virtual Reality career exploration
Career Readiness Certificate Program
Transfr Trek
Mesa Alumni Lab
Workshop facilitation
Curriculum development
Partnership development
Youth engagement
Program leadership
Data utilization
Labor market trends analysis
Trauma-informed care
Culturally responsive practice
Bilingual (English/Spanish/French) skills preferred

Location

Main Office - 555 Broome Street - New York, NY 10013

Work Type

Full Time
Remote work as needed and approved

Experience Level

Minimum 5 years of experience

Education Level

Bachelor's degree required
Master's degree in social work, education, counseling, or related field preferred

Salary/Compensations

$75,000.00 - $85,000.00 Salary/year

About the Company

The Door has served as one of New York City's most trusted places for teens and young adults for more than 50 years.
The Door's mission is to empower young people to reach their potential by providing comprehensive youth development services in a diverse and caring environment.
A nationally recognized model for holistic youth support, The Door reaches up to 10,000 young people annually through a wide range of free, co-located services.
Youth ages 12 to 24 can access health care and health education, mental health counseling and crisis intervention, legal services, career and education programming, housing supports, services for runaway and homeless youth, arts and recreational programming, and nutritious daily meals, all under one roof.
The majority of youth served are navigating systemic barriers, including disconnection from school or work, housing instability, and involvement in foster care or the justice system.
Within this model, The Door operates a robust Career and Education Services Department (CareerED), including general work-readiness training and 14 sector-based workforce programs aligned with high-demand industries such as construction, green jobs, healthcare, information technology, retail, culinary arts, theater production, and commercial driving.
These programs combine technical training, industry-recognized credentials, paid internships, and job placement support, in partnership with institutions such as CUNY and leading employers.
In Fall 2026, The Door will launch NYC's first Youth Exploration & Career Navigation Hub (the Hub).
The Hub addresses a longstanding citywide gap: while NYC has invested heavily in education, workforce, and youth services, the broader system remains fragmented, difficult to navigate, and not designed around how young people actually explore options, make decisions, and move forward over time.
Over 106,000 young people ages 16 to 24 are disconnected from school and work in NYC, and there is currently no place where a young person can walk in and receive personalized exploration, navigation, and warm connections to best-fit opportunities citywide.
The Hub is a welcoming, youth-centered space where young people walk in, get paired with a dedicated Citywide Career Navigator, explore their interests and goals through trust-based coaching, and receive warm referrals to best-fit education, training, and employment opportunities across NYC.
Onsite, the Hub also offers a Career Exploration & Readiness Continuum: four immediate-entry, stackable pathways (immersive Virtual Reality career exploration with Transfr, a 9-session Career Readiness Certificate Program, the 6-week Transfr Trek cohort, and the 7-week Mesa Alumni Lab cohort) that allow young people to build skills, confidence, and clarity at their own pace.
A defining feature of the Hub is its commitment to ongoing support and returnability: young people are never exited from the program, never rejected, and always welcomed back without stigma when a pathway does not work out.
The Hub operates on a "No Eject, No Reject" philosophy.
The Hub is youth-informed and co-designed.
Its model was shaped by a comprehensive research and design process that included 8 youth focus groups engaging approximately 75 young adults across diverse NYC populations (foster care-involved youth, runaway and homeless youth, young people in GED programs, CTE seniors, and Eagle Academy alumni), nearly 50 interviews with cross-sector leaders, assessment of 9 national Youth Engagement Centers, and a literature review of 50+ reports.
Youth voice is not a one-time planning input; it is a core accountability mechanism.
The Hub will operate a paid Youth Advisory Council that plays an active, ongoing role in shaping the Hub's design, implementation, and continuous improvement, including naming programs, co-designing curricula, participating in staff hiring panels, and providing ongoing feedback on participant experience.
The Hub is explicitly external-facing and citywide.
Unlike traditional onsite programs, the Hub's mission is to connect young people to best-fit opportunities anywhere in NYC, not just inside The Door.
This requires strong cross-sector partnership building with workforce providers, community-based organizations, intermediaries, school networks, postsecondary institutions, public agencies, and employers across the city.
The Hub is also closely aligned with the Pathway Gap Collaborative, a 75+ organization cross-sector effort building shared infrastructure and tools to strengthen youth pathway navigation citywide, and the broader emerging collective impact effort to improve youth economic mobility across NYC.
Every Hub team member is expected to actively build, sustain, and grow citywide partnerships in support of the young people they serve.

Equal Opportunity

The Door is an Equal Opportunity Employer
The Door is committed to building a diverse workforce and strongly encourages individuals with lived experience and those reflective of the communities we serve to apply.