About the Role
As a Site Reliability Engineer, you will be focused on supporting a specific, highly available, and very secure production environment. You will analyze the reliability of our environments, use your networking and coding skills to improve the way we operate, and debug complex events as part of a 24/7 on-call rotation. This role will work with BGP, AWS Cloud Networking components, the Cisco Nexus family of switches and Cisco Firepower appliances.
Responsibilities
- Building and growing the cloud that supports customers and their networks.
- Supporting a specific, highly available, and very secure production environment.
- Analyzing the reliability of our environments.
- Improving operations using networking and coding skills.
- Debugging complex events as part of a 24/7 on-call rotation.
- Crafting the network architecture for a hybrid cloud design.
- Improving agility by automating endpoint network connectivity.
- Creating the best connectivity solution by abstracting network functions from hardware.
- Developing comprehensive monitoring tools that provide transparency into the performance and reliability of our network infrastructure.
- Full-stack troubleshooting of production issues (application, system and network) through to root cause analysis and implementation of preventative measures.
- Design, implementation and management of an overlay network to support 1000’s of containers.
Requirements
- Must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
- May perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.
- Bachelors + 7 years of related experience, or Masters + 4 years of related experience, or PhD + 1 year of related experience.
- Demonstrate experience in designing, deploying and operating mid to large scale enterprise or cloud environments.
- Comfortable with scripting or coding with languages like Python, Bash, Ruby, Go.
- Familiarity with *nix systems.
- Ability to investigate and troubleshoot solutions and source code.
- Interest in automating processes.
- Care and empathy for the customer experience.
- Ability to support an externally facing production environment.
- Passion for building complex solutions working alongside other engineering teams.
- Empathy with coworkers and a positive influence on others.
- Comfortable using AI-assisted engineering tools such as Codex, Claude Code, and Cursor to support coding, code reviews, troubleshooting, testing, documentation, and incident investigation.
- Experience with BGP, OSPF, IPv6, Network Security, DMVPN, MACSec, Grafana, Splunk, advanced Unix/Linux, system administration, scripting/Bash/Ruby/Python, project management experience, AWS/Azure, Docker, K8s, Ansible, REST APIs, TLS or Cloud/ISP/Telco exposure.
Skills
- BGP
- AWS Cloud Networking
- Cisco Nexus family of switches
- Cisco Firepower appliances
- Python
- Bash
- Ruby
- Go
- *nix systems
- OSPF
- IPv6
- Network Security
- DMVPN
- MACSec
- Grafana
- Splunk
- advanced Unix/Linux
- system administration
- scripting
- project management
- AWS
- Azure
- Docker
- K8s
- Ansible
- REST APIs
- TLS
- Cloud/ISP/Telco exposure
- Agent-based workflows
- Reusable skills
- MCP integrations
- AI-generated output evaluation
Location
- U.S.
Work Type
- 24/7 on-call rotation
Experience Level
- Bachelors + 7 years of related experience
- Masters + 4 years of related experience
- PhD + 1 year of related experience
Education Level
- Bachelors degree
- Masters degree
- PhD
Salary/Compensations
- $167,700.00 - $245,200.00
- $167,700.00 - $282,000.00 (New York City Metro Area)
- $149,100.00 - $250,900.00 (Non-Metro New York state & Washington state)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- Flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (non-sales roles)
- Performance-based incentive pay (sales roles)
About the Company
- Cisco Meraki cloud supports millions of customer devices from 8 physical data centers and several cloud regions around the world.
- Cisco Meraki’s customer base has grown by a factor of 2-3 every year, serving billions of HTTP requests per day globally.
- Customers depend on Cisco Meraki products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras.
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- Cisco has been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- Cisco solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of Cisco's technology, we experiment and create meaningful solutions.
- Cisco offers limitless opportunities to grow and build.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Cisco's impact is everywhere.
