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About the Role

Dyson is a global technology company committed to making people's lives better. We continuously innovate across various fields, from high-performance technology that keeps floors and air clean to patented beauty innovations for hair styling. Dyson has been innovating in the Japanese market for many years, leading the stick vacuum cleaner market from the first commercialized vacuum cleaner (G-Force) to the latest Dyson V12 Detect Slim. With a wide range of products including air purifiers and hair care products, Japan is one of Dyson's most successful markets globally. We aim for further growth, and the E-commerce team plays a crucial role in our business development.

Responsibilities

Design digital content strategy and concepts based on business priorities, product benefits, customer needs, and brand guidelines.
Translate commercial objectives into content ideas, design briefs, page structures, messaging hierarchy, and creative direction.
Ensure Dyson's technology, product benefits, and campaign appeals are communicated in a premium, customer-friendly, and locally relevant manner.
Build consistent content expression across Dyson.co.jp, Amazon, Rakuten, Yahoo, LINE, Email, and Digital advertising.
Plan, brief, and manage the production of e-commerce content for official stores, including product detail pages, landing pages, campaign pages, store modules, banners, and merchandising assets.
Lead content planning for new product launches, seasonal campaigns, promotions, and ongoing content updates.
Coordinate with global and regional teams to obtain and optimize product assets, claims, copy, and creative guidelines for the Japanese market.
Collaborate with UX/UI, Analytics, and e-commerce channel owners to improve content structure, navigation, conversion rates, and the shopping experience.
Manage the design and implementation of marketplace content for Amazon, Rakuten, and Yahoo, from concept to platform execution.
Create or direct the creation of assets and content modules that comply with each marketplace's specifications and operational requirements.
Implement, update, and maintain marketplace content, including product pages, campaign pages, banners, and store-front assets.
Conduct pre- and post-launch checks for display, links, campaign settings, product information, and visual consistency on marketplaces.
Design and manage digital content for CRM and acquisition channels, including LINE messages, email modules, banners, digital advertising assets, and related campaign materials.
Ensure consistency in messaging hierarchy, visual design, and CTA flow across e-commerce, CRM, and paid media touchpoints.
Collaborate with e-commerce, CRM, and paid media teams to align promotional appeals, target needs, and customer journeys.
Optimize content for each channel while maintaining Dyson's premium tone of voice and brand consistency.
Perform content QA, including copy, images, layout, links, CTAs, tracking, pricing, product information, campaign conditions, and platform display.
Identify content improvement opportunities based on performance data from e-commerce, CRM, advertising, and marketplaces.
Manage schedules, dependencies, approvals, and risks across multiple channels and stakeholders.
Act as an individual contributor, collaborating with internal teams, agencies, and vendors to deliver high-quality content on time.

Requirements

3-6+ years of experience in e-commerce content management, digital content production, marketplace operations, CRM content, digital advertising creative coordination, or related fields.
Hands-on experience creating or managing digital content for e-commerce, marketplace, CRM, email, LINE, paid media, or similar channels.
Strong ability to develop content concepts, design direction, briefs, and customer-facing messaging from business objectives.
Experience managing content workflows across multiple stakeholders, agencies, or vendors.
Strong attention to detail and ability to manage multiple channels, timelines, and deliverables simultaneously.
Japanese: Native or fluent business level.
English: Business communication level preferred for global/regional collaboration.

Skills

Creative thinking combined with commercial and customer-first mindset
Strong ownership as an individual player
High attention to detail and strong QA discipline
Ability to convert business priorities into clear content briefs and design direction
Cross-functional stakeholder management and clear communication
Ability to deliver under pressure and manage multiple deadlines
Continuous improvement mindset and comfort with fast-changing e-commerce environments
Experience with Amazon, Rakuten, Yahoo or other marketplace content operations (Preferred)
Experience in premium consumer electronics, beauty, home appliance, lifestyle or DTC brands (Preferred)
Basic knowledge of HTML/CSS, CMS, e-commerce platform operations, tracking, SEO and digital asset specifications (Preferred)
Experience using analytics insights to improve content performance, customer journey and conversion (Preferred)
Experience with creative briefing, wireframes, landing page structure, banners, email modules or LINE rich content (Preferred)

Location

Japan

Work Type

Full-time

Experience Level

3-6+ years

About the Company

Dyson is a global technology company committed to making people's lives better.
We continuously innovate across various fields, from high-performance technology that keeps floors and air clean to patented beauty innovations for hair styling.
Dyson has been innovating in the Japanese market for many years, leading the stick vacuum cleaner market from the first commercialized vacuum cleaner (G-Force) to the latest Dyson V12 Detect Slim.
With a wide range of products including air purifiers and hair care products, Japan is one of Dyson's most successful markets globally.
We aim for further growth, and the E-commerce team plays a crucial role in our business development.
The E-commerce team consists of the D2C (Dyson.com, Rakuten, Yahoo Shopping) sales planning team, Amazon retail team, UX/UI team, analytics team, and owner experience team.
As a member of the rapidly growing E-commerce team, you will collaborate with various internal and external departments, including Group IT (primarily UK-based), Japan IT, Marketing, Finance, Customer Care, Demo Stores, and Supply Chain Management.

Equal Opportunity

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.