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About the Role
Serve as the primary point of contact for patient excellence and customer service on a nursing unit, ensuring a compassionate and organized environment. This role involves coordinating appointments, performing clerical duties, and managing visitor interactions to facilitate the smooth flow of patient information.
Responsibilities
- Greet patients and family members, offering a compassionate presence and clear direction.
- Coordinate appointments and perform general clerical duties at the unit nursing station.
- Ensure timely, efficient, and accurate flow of patient information.
- Welcome and direct visitors and hospital colleagues to appropriate areas.
- Page nurses and answer phones on the unit.
- Sign for important medical deliveries.
- Maintain a courteous and respectful demeanor while multitasking.
Requirements
- High School Diploma or Equivalency.
- Minimum of one-year previous clerical experience.
- Knowledge of computer skills such as Microsoft Word, Excel, PowerPoint.
- Demonstrated ability to communicate clearly and courteously with staff, patients, and visitors.
- Must live within a commutable distance to NYP.
Skills
- Cerner
- Eagle
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Clerical skills
- Communication skills
- Customer service
Location
- Brooklyn, New York
Work Type
- Part-time
- Evening shift
Experience Level
- Minimum of one-year previous clerical experience
- Experience in a healthcare environment
Education Level
- High School Diploma or Equivalency
Salary/Compensations
- $24.79-$26.66/Hourly
Benefits
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
- Countless opportunities for personal and professional growth.
About the Company
- NewYork-Presbyterian Brooklyn Methodist Hospital is a leading healthcare institution committed to Putting Patients First.
- We foster a culture of respect, belonging, and inclusion.
- Recognized as a top employer by Glassdoor, Forbes, Newsweek, and Computerworld.
- Great Place to Work Certified.
Equal Opportunity
- NewYork-Presbyterian Hospital is an equal opportunity employer.